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  • User logs in trys to post, VB says she's not logged in

    I am running 2.2.8.

    I have had her delete her cookies with the same results. I deleted her account (she only had 2 posts) and she reregistered with the same results. What's up???

    Thanks,

    Rick

  • #2
    She may have something on her computer (browser settings, firewall, cookie-washer, etc.) that is blocking cookies.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Originally posted by Steve Machol
      She may have something on her computer (browser settings, firewall, cookie-washer, etc.) that is blocking cookies.
      Since we have the option to browse the board with cookies or not will it solve the problem if she selects not to browse the board with cookies??

      Comment


      • #4
        It may. Have her try it.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Originally posted by Rick Horwitz
          I am running 2.2.8.

          I have had her delete her cookies with the same results. I deleted her account (she only had 2 posts) and she reregistered with the same results. What's up???

          Thanks,

          Rick
          What ISP is she using?

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          • #6
            I don't know. I'll try to find out.

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            • #7
              Originally posted by Rick Horwitz
              I don't know. I'll try to find out.
              Check for her IP address in the Admin CP and post it here.

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