Problem with attachments

[Gaz.t]

not sure what section to post in


When i try and upload a attachment I get this

You have attempted to upload an invalid type of attachment. The valid extensions for attachments are: gif jpg

I know the attachment is a GIF file


I have tried with caps on and with a dot before like .gif


But I always get this error


Anyone know why

[Steve Machol]

Upload the phpinfo.php file from the 'extras' directory of the zip file to your forums directory. Then post the URL here. This will help us troubleshoot the problem.

[Gaz.t]

http://www.gsmforum.34sp.com/extras/phpinfo.php

is this it

[Gaz.t]

or

http://www.gsmforum.34sp.com/phpinfo.php

[Steve Machol]

You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your httpdocs directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/usr/local/psa/home/vhosts/gsmforum.34sp.com/httpdocs/tmp

Hopefully this will be enough. However since you are on a Plesk server you may also need to follow the instructions in this thread:

http://www.vbulletin.com/forum/showthread.php?s=&threadid=37766