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  • Problem with attachments

    not sure what section to post in


    When i try and upload a attachment I get this

    You have attempted to upload an invalid type of attachment. The valid extensions for attachments are: gif jpg

    I know the attachment is a GIF file


    I have tried with caps on and with a dot before like .gif


    But I always get this error


    Anyone know why

  • #2
    Upload the phpinfo.php file from the 'extras' directory of the zip file to your forums directory. Then post the URL here. This will help us troubleshoot the problem.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      http://www.gsmforum.34sp.com/extras/phpinfo.php


      is this it

      Comment


      • #4
        or

        http://www.gsmforum.34sp.com/phpinfo.php

        Comment


        • #5
          You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your httpdocs directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

          /usr/local/psa/home/vhosts/gsmforum.34sp.com/httpdocs/tmp

          Hopefully this will be enough. However since you are on a Plesk server you may also need to follow the instructions in this thread:

          http://www.vbulletin.com/forum/showt...threadid=37766
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

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