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  • Avatar prob

    Every time a user tries to upload or use a URL for their avatar, the following error message comes up:

    The uploaded file is not a valid GIF or JPG file. Please ensure that it is and try again.

    Ive made the file size and physical size larger than the one being uploaded - whats the deal?
    - RHiSC

  • #2
    What version of vB are you running? I remember it being a bug/issue with previous versions.
    Marc James
    Sports Central — Beyond the Scores
    Sports Central Message Boards

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    • #3
      Latest version... i just got my licence today!
      - RHiSC

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      • #4
        Silly question, but are you sure the file isn't .bmp or .png? vB only supports .gif and .jpg.
        Marc James
        Sports Central — Beyond the Scores
        Sports Central Message Boards

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        • #5
          What's a silly question?
          Yes - the files are jpgs and gifs. Do i have to CHMOD the directories?
          - RHiSC

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          • #6
            My question was a silly/obvious one, but sometimes obvious details are overlooked. Anyway, you *shouldn't* have to do any CHMODing at all.
            Marc James
            Sports Central — Beyond the Scores
            Sports Central Message Boards

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            • #7
              Hmm.. then what else could it be? How do i resolve this problem?
              - RHiSC

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              • #8
                Upload the phpinfo.php file from the 'extras directory of the zip file to your forums directory. Then post the URL here. This will help us troubleshoot the problem.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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