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Help me install myb new vBuletin Software on Ventures Online!

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  • Help me install myb new vBuletin Software on Ventures Online!

    OK. So I have the vb 2.2.2 software. I just got hooked up with Ventures Online (V500 plan). I used the control panel to upload all of the files (maintaining the structure that was in the zip file) onto the /public_html directory. I was then able to run install.php, but it said it could not connect to the database. It said to make sure my login info was correct in the config.php file.

    I'm pretty sure I have the data entered incorrectly in the config.php file. I have all the data VO sent me when I subscribed, I'm just not sure what goes where. Can anyone help walk me through getting my config file straight?

    Thanks.

    DaLovin' Dj

  • #2
    make sure your mysql username and database is in the format

    siteusername_mysqlusername

    siteusername_mysqldatabasename

    and you have mysql server as localhost
    :: Always Back Up Forum Database + Attachments BEFORE upgrading !
    :: Nginx SPDY SSL - World Flags Demo [video results]
    :: vBulletin hacked forums: Clean Up Guide for VPS/Dedicated hosting users [ vbulletin.com blog summary ]

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    • #3
      First, login to CPanel (should be http://www.yourdomain.com/cpanel) and create a new MySQL database (don't worry about adding a new mysql user to the database, you can just use your FTP username and password provided by VO). Now edit config.php with the name of the database you just created.

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      • #4
        Thanks for the help folks, but I'm still having trouble. Here's the deal:

        I have to fill in the following fields in the config.php file (I will number them to refer to later):

        1. $dbservertype="mysql";

        2. $servername="localhost";

        3. $dbusername="root";
        4. $dbpassword="";

        5. $dbname="vbulletin";
        6. $technicalemail = "[email protected]";

        7. $usepconnect = 0;

        8. $canviewadminlog = "1";

        9. $canpruneadminlog = "";


        Now, I have gotten the following info from VO (lettered by me):

        A. Username
        B. Password
        C. Website URL
        D. Secure URL
        E. IP Address
        F. Home root
        G. Disk Quota
        H. Front Page
        I. Server Name

        So, to repeat the config fields:

        1. $dbservertype="mysql";
        This line reads exactly like this

        2. $servername="";
        I Input info field I. (from above) between the quotes

        3. $dbusername="root";
        Input field A. info

        4. $dbpassword="";
        Input field B. info

        5. $dbname="";
        Input name of database I created like Craig suggested (forum)

        6. $technicalemail = "[email protected]";
        Entered my e-mail address.

        7. $usepconnect = 0;
        Left as you see it here.

        8. $canviewadminlog = "1";
        Left as you see it here.

        9. $canpruneadminlog = "";
        Left blank

        What am I doing wrong? I'm not sure if it is important, but I have registered a new domain for this purpose. I am not yet able to use it (they said up to 72 hours - it's been less than 24), I have been using the http://"isp"/cpanel to get into the control panel.

        One last thing. here is the error message I keep getting:
        Warning: Access denied for user: '"userid"@"server".vosn.net' (Using password: YES) in /home/"userid"/public_html/forums/admin/db_mysql.php on line 40

        Warning: MySQL Connection Failed: Access denied for user: '"userid"@"server".vosn.net' (Using password: YES) in /home/"userid"/public_html/forums/admin/db_mysql.php on line 40

        Warning: Supplied argument is not a valid MySQL-Link resource in /home/"userid"/public_html/forums/admin/db_mysql.php on line 47

        The database has failed to connect because you do not have permission to connect to the server. Please go back to the last step and ensure that you have entered all your login details correctly.
        Thanks for any help you can provide.

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        • #5
          Keep servername as 'localhost'. If it still doesn't work, then this means that the username and password is wrong. The ones you got from VO are probably your for your account, not for this particualt database. You need to use the db username and password. Follow the instructions in Craig's post to find these out.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #6
            OK. So the database will have a different username and password? I can access the following info under "my SQL" under my new database "forum":
            $dbh=mysql_connect ("localhost", "userid_xmb1", "<PASSWORD HERE>") or die ('I cannot connect to the database.');
            mysql_select_db ("gooseisd_xmb1");
            DaLovin' Dj

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            • #7
              ooops. Cut out the last bit. So do I need to enter this whole string? Where do I find the database password? Just changing it to local host did not work.

              Thanks.

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              • #8
                Grrrrr. I got the software installed (thanks for the help folks), and as soon as I did, my Control Panel at Ventures online stopped letting me in. WTF? I've got an e-mail into them, but does anyone know why this might happen?

                My next step was to delete install.php and run the software. I'm so close damnit.

                DaLovin' Dj

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                • #9
                  Disco.

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                  • #10
                    Originally posted by dalovindj
                    Disco.
                    glad to see it's working
                    :: Always Back Up Forum Database + Attachments BEFORE upgrading !
                    :: Nginx SPDY SSL - World Flags Demo [video results]
                    :: vBulletin hacked forums: Clean Up Guide for VPS/Dedicated hosting users [ vbulletin.com blog summary ]

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