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    A few of my users are having trouble because everytime they do something on my site, they have to login each time. They all have cookies set... so I can't figure out what would be causing it. Any ideas?

  • #2
    Its got to be something with the cookies.. I think this wiould also be better suited in the Troubleshooting and Problems forum..
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    • #3
      Moving to Troubleshooting.....

      What do you have set as your Cookie Domain in the Admin CP? Mne is left blank and my Members never have a problem.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #4
        Mine is also left blank.

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        • #5
          I entered my domain to see what would happen and it wouldn't let you log out even though logging out is suppost to clear the cookies. I'm confused as all hell.

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          • #6
            Strange. I could see one or a few people having problems but not a lot. How many is a 'few' and how many users do you have overall? Is there any consistency to the browsers they are using? When you can't logout, this is usually an indication of a corrupted cookie. In this case you'll need to manually delete all the cookies for your site.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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            • #7
              Changing the cookie domain will make it impossible to logout without manually removing your cookies because a cookie can only be deleted by the same domain that set it.

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