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Can't change COPPA user data

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  • Steve Machol
    replied
    This thread is for vB2 and is not relevant to vB3.

    Leave a comment:


  • shawno
    replied
    Steve,

    We have just moved a list of users over from another system into 'registered users' section. For some reason the 'Coppa user' section has 'yes' to all the imported users (which may have to do with the fact that we didn't transfer over any birthday).

    Anyhow in your original post (going back a few years!) you mentioned a field in the db that we could change from '1' to '0' as a global change.

    Any chance of letting us know what table that is in so we can change it?

    That is of course unless there is a way of changing directly in vBulletin?

    BTW - we are using vB 3.03.

    Thanks

    Shawno

    Leave a comment:


  • Mia
    replied
    Thanks, folks. This answered my question, too.

    Leave a comment:


  • tubedogg
    replied
    Glad you got it working.

    Leave a comment:


  • Steve Machol
    replied
    It sounds like your browser was pulling the page off its cache instead of loading the fresh page.

    Leave a comment:


  • Vasi
    replied
    Success!

    I did it! I tried again "Admin CP > Users > Find, put in his username, hit Find, and then hit [edit] next to his name, find the option that says 'COPPA User' and select No." and again saw 'COPPA user' YES.

    After that I turned the Internet off and next time when I come on board I checked this user again and his status was non-COPPA user.

    What was the trick?

    Vasi

    Leave a comment:


  • Steve Machol
    replied
    And what happens when you change it in the database as I suggested?

    [P.S. Always backup your database before doing anything to it!]

    Leave a comment:


  • Vasi
    replied
    Admin CP > Users > Find, put in his username, hit Find, and then hit [edit] next to his name, find the option that says 'COPPA User' and select No.
    That's exactly what I did...but when I click 'Save changes' and then open this page again... I still see 'COPPA user' YES

    Leave a comment:


  • Steve Machol
    replied
    Originally posted by tubedogg
    I thought that's what you were referring to...?
    Actually I'm not that bright. I was referring to the COPPA Users Awaiting Moderation group.

    However in rereading Vasi's message he says he's already tried to change 'COPPA user?' to 'No' in the Admin CP but couldn't .

    Leave a comment:


  • tubedogg
    replied
    Originally posted by smachol
    I never saw that there before! You learn something new everyday!
    I thought that's what you were referring to...?

    Leave a comment:


  • Steve Machol
    replied
    Originally posted by tubedogg
    If you go to Admin CP > Users > Find, put in his username, hit Find, and then hit [edit] next to his name, find the option that says 'COPPA User' and select No. Also, change his usergroup to Member if it is not already there.
    I never saw that there before! You learn something new everyday!

    Leave a comment:


  • tubedogg
    replied
    If you go to Admin CP > Users > Find, put in his username, hit Find, and then hit [edit] next to his name, find the option that says 'COPPA User' and select No. Also, change his usergroup to Member if it is not already there.

    Changing the users' usergroup does not remove the 'COPPA User' option from the list.

    Leave a comment:


  • Steve Machol
    replied
    I assume you manually changed his user group in the Admin CP,. right? If so, you might need to go into the database with phpMyAdmin and change his User table COPPA field from '1' to '0'.

    Leave a comment:


  • Vasi
    started a topic Can't change COPPA user data

    Can't change COPPA user data

    Hello

    One of the members during registration on our forum clicked 'After 1988' and became a COPPA user, while he is over 40

    Now neithe he in his User cp, nor I in my Admin panel can't change 'COPPA user?' from YES to NO. Is it possible at all?

    TIA,
    Vasi
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