Announcement

Collapse
No announcement yet.

user unable to post attachments

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • user unable to post attachments

    A participant on my forums site is now unable to post attachments (he just changed his ISP to home.com, changed his email address, and went through the email verification process; also, I just upgraded the site to 2.2.0 - I don't know if any of this has any bearing on the glitch he is experiencing).

    Here is a description of the problem/issue (in his words):

    "Thanks for looking into this! What happens is:

    1. After composing a message, I click on "browse" and select an image from my local machine;

    2. I click "submit," but when the message appears on the thread there is no attachment to be seen and there's no "Mr. Cat has attached the following image" statement, either;

    3. No error messages of any kind appear at any stage of the process.

    I appreciate your help in figuring this out. There must be an incompatibility issue between vBulletin and AT&[email protected] The AT&[email protected] technical people are apparently unable so far to identify the source of the problem.


    By the way, I'm having this site-specific problem whilst using my AT&T @Home 2.01 (build 2,0,1,16) browser and my Microsoft Internet Explorer 6.0.2600.0000CO browser."


    I hope to hear from someone soon about this! Thanks much.

  • #2
    Why is there no response to this yet? Because three or four people have been asking about this, and I don't know what to tell them. I didn't change any settings, so it's apparently a glitch. Or is it? What should I do?

    Comment


    • #3
      Still unable to post attachments...

      Comment


      • #4
        whats the file size of the attachment???
        MCSE, MVP, CCIE
        Microsoft Beta Team

        Comment


        • #5
          Also,

          Is everyone having this problem or just this person?

          Can you duplicate the problem yourself?

          What "Site-Specific" Problems is he encountering?
          JTMON

          Comment


          • #6
            Originally posted by JTMON
            Also,

            Is everyone having this problem or just this person?

            Can you duplicate the problem yourself?

            What "Site-Specific" Problems is he encountering?

            Just the one he was describing, with being unable to post attachments. He kept describing that as a "site-specific problem."

            There's been at least three or four other users with this issue (since the upgrade, it seems), as well - so I don't think the image size is an issue in particular.

            Comment


            • #7
              I still haven't heard back from anyone about this, and the users on my site still can't post attachments! I really need to hear back from someone soon about this! Thank you.

              Comment


              • #8
                Did you create an official support ticket in the members area here?
                JTMON

                Comment


                • #9
                  No - I didn't realize I should do that. Will do so now.

                  Comment

                  widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                  Working...
                  X