Announcement

Collapse
No announcement yet.

Post search re-indexing issues

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Post search re-indexing issues

    We have a client running version 2.3.8. They just recently has us reindex their search last weekend and they have a huge board so the indexing took around 36 hours. It finished smoothly and the board itself is fine but for some reason, now when users login, they get the 'Thanks for logging in...redirecting you' message...and then they're redirected to the Password Recovery Form. They're still logged in and if they click back to the forum home they're logged in and everything is fine, but this is kind of annoying for them to have this extra unnecessary step. Do you have any idea what might have caused this or how it can be resolved? Any help is appreciated. Thanks!
    Greg Swaney
    [email protected]
    NEXCESS.NET Internet Solutions
    http://nexcess.net

  • #2
    Hard to say. Why are they still running 2.3.8? Have they installed any modifications? Have you tried reuploading the original files?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      They're still running 2.3.8 because a lot of their site is dependant on vbulletin files and they know that upgrading won't go smoothly for the rest of their site. There are no modifications to the board itself. I don't see why reindexing the search should cause any problems where files would need to be replaced. Any other ideas?
      Greg Swaney
      [email protected]
      NEXCESS.NET Internet Solutions
      http://nexcess.net

      Comment


      • #4
        No, I do not see how reindexing could possibly cause this problem with the default vB files - even vB 2.3.8.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        Loading...
        Working...
        X