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  • Evil Chris
    replied
    I'm posting this just so that others who might have the same problem may get the solution they need.

    The problem with newreply.php hanging and eventually timing out is seemingly fixed. We'll see how things go in the next few hours.

    What we ended up doing was moving the mysql database to a seperate location (with lower competition for available resources) and after unsuccessful attempts to tweak the mail server, I disabled the "Email Features" but this was only a quick fix.

    It was only after upgrading the software to ver 2.2.8 (from 2.2.6) that the problem seemed to resolve itself. I have no idea why, but the board seems to be working properly now, and the Email Features are once again enabled.

    Chris

    Leave a comment:


  • Steve Machol
    replied
    Originally posted by Evil Chris
    I guess the.... "Don't forget to remove those links from the forumdisplay, newreply, newtopic, & editpost templates"

    only applies when you have the email option set to NO ?
    Yes, that's correct.

    Leave a comment:


  • Evil Chris
    replied
    I guess the.... "Don't forget to remove those links from the forumdisplay, newreply, newtopic, & editpost templates"

    only applies when you have the email option set to NO ?

    Leave a comment:


  • Evil Chris
    replied
    Email Options
    Enable Email features?
    Enable email sending features: send to friend and email notification for posters and moderators. Don't forget to remove those links from the forumdisplay, newreply, newtopic, & editpost templates
    I have this option set to YES.

    But I do not understand what you mean by "Don't forget to remove those links from the forumdisplay, newreply, newtopic, & editpost templates"

    Leave a comment:


  • Steve Machol
    replied
    I don't know why you would say that. The multiple email notifications that are sent out with replies are far more server intensive than a single email to one source.

    If you've installed any hacks, try removing them and reuploading the original vB files. Other than that there's not more more you can do. This is in all probability a server issue.

    Leave a comment:


  • Evil Chris
    replied
    I seriously doubt it Steve. All other mail functions associated with vbulletin and my server are working perfectly.

    This is still a problem for me this morning, and from my searches in these forums a widespread one.

    newreply.php hangs.. and hangs.. and then times out.

    Please help...

    Leave a comment:


  • Steve Machol
    replied
    This is most likely a mail server issue. It's probably hanging on the email notifications being sent out for that thread.

    Note: Mail processing will be vastly imporved in vB 3.0.

    Leave a comment:


  • Evil Chris
    replied
    Note* this seems like a random problem from random users.

    Previewing the post is no problem... ever. But hitting the submit causes the hang and eventual timeout.

    Leave a comment:


  • Evil Chris
    replied
    This is a problem for my board as well.

    Replying to a thread... newreply.php hangs and hangs and then eventually times out.

    However it appears that users who have subscribed to the thread gets notification email of the attempted reply.

    I have already re-uploaded the original newreply.php file and it seems nothing has changed.

    I am using 2.2.6 and the board is www.xnations.com

    Thanks in advance.
    Chris

    Leave a comment:


  • heynurse
    replied
    I have the same problems

    I have had the same problems with newreply.php timming out. I've had several complaints about this and I've experienced this myself.

    I have also had several complaints about people getting multiple identical e-mails that XXX has replied to your post. I assume that when these reply pages are stalling and timing out that people keep hitting the reply button, and each time they do that, another e-mail gets sent out? Does this scenario make sense? What really sucks is that many people get these e-mails that someone has responded, they go to see the thread and there are no new post? I assume that the newreply.php page never actually posted the ad, it timed out?

    I cant seem to put any common attributes with this problem. I know it seems to happen alot in a private forums for our moderators?

    I will try your tips Ed, hope it helps. Thanks

    Leave a comment:


  • Mike Sullivan
    replied
    Turn off the email features for a bit and see if that helps.

    If that doesn't, try commenting out the line in newreply.php that starts with indexpost (add a // at the beginning).

    Leave a comment:


  • brookelyn
    replied
    not that i can tell

    Leave a comment:


  • Mike Sullivan
    replied
    Is there any common attributes with the threads you can't reply to? Lotsa posts? Long reply?

    Leave a comment:


  • brookelyn
    replied
    anyone?

    Leave a comment:


  • brookelyn
    replied
    oops, i posted this in the wrong forum, im really sorry.
    can someone move this to troubleshooting?

    Leave a comment:

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