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  • Emailing to users sends multiple emails

    Recently my members have been getting two copies (four copies, in one case that I know of) of my mass mailings, but my server guy sees no reason why the server would be doing this. Is there some setting I should look at, or should I try sending my emails to smaller batches at a time? Thanks!
    Mia
    http://MainStreetMom.com

  • #2
    This is almost certainly something on the server end. If you have the mail queue enabled, try turning this off to see if that changes anything:

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Use Mailqueue System -> No
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Steve, thanks so much for your quick reply. I don't see that option available in my Control Panel. I'm on version 2.3.4. If you have another suggestion, I'm all ears. Thanks again.

      Mia
      Mia
      http://MainStreetMom.com

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      • #4
        Sorry, since you posted in a vB3 forum I thought that is what you were running. There is no equivalent option in vB2. AFAIK this is a server issue. This assumes, of course, that you did not install any hacks that may have affected the email options or process.

        <moving to correct forum>
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Ooops...sorry for the faux pas regarding location of my question. I'll keep checking it out on the server end. I've installed no hacks, so that's not it. Thanks again!
          Mia
          http://MainStreetMom.com

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