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custom fields not appearing in usercp

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  • custom fields not appearing in usercp

    Hi for some reason, there seems to be an error with my user cp.
    When a member clicks on Edit profile, and its taken to the edit profile part of the user cp, there seems to be some missing fields. For some reason the custom fields are missing as a result if the user updates their profile information such as location, interest etc are lost. (These fields still appear in the admin centre)

    Can anyone point me in the right direction on how to get these back?
    What template/file controls these?
    Would be grateful for any help

    I have included a screen shot

    Thanks
    Attached Files
    http://www.weirdpixels.com/images/buttons/button.gif

  • #2
    Create a new style with all the default templates and replacement settings. Do you have the same problem with that style?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      I just created a new style with all the defaults like you suggested, but i still have the same problem, any ideas?
      http://www.weirdpixels.com/images/buttons/button.gif

      Comment


      • #4
        Have you installed any hacks (including portals) or added any code to the headinclude, header or phpinclude templates? If not, fill out a support ticket at:

        http://www.vbulletin.com/members/mem...ontactform.php

        Be sure to include the login info to your Admin CP, phpMyAdmin and FTP. If you have installed hacks or added code, then remove the hacks first then check and see if you still have this problem. If so, leave the default vB files in place and fill out the support request.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          yes i have install quite a lot actually, i have been playing around and I know know its a problem with the member.php file (quite a heavily hacked file) so i guess i will have to play around with this and try and find the problem.

          Would you be able to give me an idea of what I am looking for in this file.

          What controls the Additional Information in this file?
          Thanks
          http://www.weirdpixels.com/images/buttons/button.gif

          Comment


          • #6
            don't worry about it, i was able to fix it, thanks
            http://www.weirdpixels.com/images/buttons/button.gif

            Comment

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