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Migration of issue management to JIRA from project tools

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  • Migration of issue management to JIRA from project tools

    What are we changing?
    We are moving all of our bug tracking from using vBulletin’s project tools to using a product called jira.

    What is jira?
    It is a commercial scale tracking and issue management program: HERE
    Here is a video on some of the use of it: HERE

    Why?
    In an effort to expedite the rectification of bugs, improve the transparency and the communication around the way they are handled and the management of how in which they are assigned and fixed.
    It will also have improved functionality for adding screenshots, more concise categorization, and better reporting.

    How will this affect me?
    Hopefully not at all. It will be a different interface – but it has greater functionality.
    We have migrated all existing bugs that were reported in the project tools based bug tracker to jira. You will not need an additional login to use jira, signing into vbulletin.com will sign you into jira.

    When?
    Our intention is to make an alpha version publicly available for feedback and testing on Monday 5/24/10 – we will make this available with a slightly dated dataset.
    We will still be using vBulletin’s existing project tools for the reporting of any bugs during this period.
    We then intend to launch a beta version on Thursday 5/27/10
    As part of the launch, we will migrate all of the bugs from the bug tracker, redirect all of our links to the bug tracker to the new JIRA product, all existing bugs will still exist in the bug tracker, but they will not be able to be updated.

    More details please?
    I aim to have more details for you when we get closer to next Thursday, including some documentation on using the product.

    I have some questions and/or feedback
    Its welcome!
    If you are a licensed member free to post it here.
    Last edited by IB Adrian; Tue 25 May '10, 7:45pm.
    Adrian

  • #2
    Updated - we now have a live version for testing:
    http://tracker.vbulletin.com

    Please do not report actual bugs. Bugs should still be reported in the project tools system for the time being: http://www.vbulletin.com/forum/project.php
    Our estimate is for Thurs this week to migrate completely to the new tracking system, and migrate all existing bugs to it.

    Thanks!
    Adrian

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    • #3
      Updated: - We will restrict access to tracker.vbulletin.com at approx 5pm PDT on Wednesday May 26 to finalize the product.
      We will be disabling new entries to our current project tools bug reporting system at approximately 9am PDT on Thurs May 27
      We will begin transferring data from project tools bug reporting to the new process at that point in time.
      We anticipate this process to take part of the day, and bug reporting will be available later that day (Thurs May 27) in the new system at tracker.vbulletin.com

      Thanks for your understanding.
      Adrian

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