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Error when going to upgrade

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  • Trevor Hannant
    replied
    Please fill out a support ticket at:

    http://members.vbulletin.com/members...ontactform.php

    Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP (or login details for cPanel/Plesk) in the 'Sensitive Data' field.

    Leave a comment:


  • Valkysas
    replied
    Just did that. It says 7.2.27

    Leave a comment:


  • Mark.B
    replied
    The error remains indicative of a php version that is too low.

    Can you please upload a phpinfo file, load it in your browser, and verify the version?
    This needs to be uploaded to the same directory as your forums.

    Leave a comment:


  • Valkysas
    replied
    Does anyone have any idea what’s causing this?

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  • Valkysas
    replied
    It’s the default file from the install package.

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  • Mark.B
    replied
    Is the .htaccess file completely default and from the vB5 download package?
    php versions can often be changed by adding a line into .htaccess. If there's anything copied over from a previous .htaccess file, it might be doing this.

    Leave a comment:


  • Valkysas
    replied
    The same error I made in my first post. That’s what I get when I go to run the upgrade script.

    Leave a comment:


  • Wayne Luke
    replied
    The above is how the vBulletin 5.5.6 directory should look. What isn't working exactly?

    Same error as before?
    Different error?
    Did you run the upgrade script?

    Leave a comment:


  • Valkysas
    replied
    I'm not sure where to check CSS in cpanel?

    I've created a new directory and put all the vb5 stuff in there (forum) and have the old forum directory renamed to forum-old, and still nothing is working.

    This is everything in the forum directory.

    Click image for larger version  Name:	Untitled.png Views:	0 Size:	39.9 KB ID:	4434563.
    Last edited by Valkysas; Fri 14 Feb '20, 4:22pm.

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  • Wayne Luke
    replied
    disregard....
    Last edited by Wayne Luke; Fri 14 Feb '20, 7:11pm.

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  • Trevor Hannant
    replied
    Make sure you have no non-vB5 files in that directory.

    When upgrading from vB3/4, we recommend:

    - Create a new directory.
    - Upload the files from the vBulletin 5 Package to this directory.
    - rename the two config files
    - rename htaccess.txt to .htaccess
    - Point the /core/includes/config.php to your database.
    - Rename existing vBulletin directory to add -old to the end (e.g. forums to forums-old)
    - Rename new directory to your vBulletin directory name
    - Copy over your attachment and customavatar directories (if saved in file system).
    - Run /core/install/upgrade.php

    *You can check where these items are saved via:

    Avatars: AdminCP > Settings > User Picture Storage Type
    Attachments: AdminCP > Attachments > Attachment Storage Type

    When accessing these screens, the location will be stated above the options.

    Leave a comment:


  • Valkysas
    replied
    Should it be in its own directory inside the forum directory? If so what should I name it?

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  • Valkysas
    replied
    It’s in the forum directory where vbulletin3 used to be. I only kept the directories it told me to.

    Leave a comment:


  • Wayne Luke
    replied
    Did you upload vBulletin 5 into its own directory after deleting the vBulletin 3 files? You will only want to keep the attachments and customavatar directories.

    Leave a comment:


  • Valkysas
    replied
    I’m on 7.2. I'm able to select PHP versions up to 7.3, and I have it running the native option, 7.2

    Leave a comment:

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