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  • New Install Errors

    So, i suffered the hacking problem whilst on holiday and was unable to install the patch, so, now i'm home i had to rebuild my VPS and do a fresh install.
    Just to advise, the hacked VB 5 site wasn't attracting many users so i've decided to utilise my VB5 license on another VB4 site, i've yet to change the details on my members page in VB but will get round to it once i'm up and running.

    So, with a fresh install of VB 5.5-4 PL 2 just to set up the forum i'm getting an error (see image) and a poor installed site that does not allow me to view it correctly or go to the admin panel.
    I have PHP 7.1.26

    Intentions are to get the VB5 installed and then upload my VB4 database.

    Any ideas?
    Click image for larger version

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    http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
    http://theifonly.com/forums/forum.php - for all things relating to golf
    http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

  • #2
    Just for a trial i installed VB4 and successfully imported the VB4 database, but, i still want to install VB5 and import the VB 4 database.
    http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
    http://theifonly.com/forums/forum.php - for all things relating to golf
    http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

    Comment


    • #3
      After installing vBulletin 5, my site is unformatted
      This means that URL Rewriting is not working on your site. Possible causes include:
      • htaccess.txt has not been renamed to .htaccess (the leading period is important)
      • mod_rewrite is not installed for Apache 2.4
      • URL Rewrite is not installed for IIS 8.5+
      • The server configuration for NGINX has not been updated. See the file for your version of PHP within the do_not_upload folder.
      • AllowOverride is not allowed in the Apache configuration file.
      You hosting provider can help you get URL Rewrites working on your site.
      https://forum.vbulletin.com/forum/vb...etin-5-connect

      You cannot use a vB4 database with vBulletin 5 files. You will need to run the upgrade scripts to convert your vB4 database to the vB5 format.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment


      • #4
        Thanks Wayne, i've passed this onto my host, but, i fear they will simply advise that my VPS and all settings are my responsibility and i simply do not have the knowledge for that.
        Does vBulletin have a paid for section where i can provide log in details to my Plesk panel to get professional help?

        In no way am i attempting to get free assistance etc or break any rules
        http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
        http://theifonly.com/forums/forum.php - for all things relating to golf
        http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          You cannot use a vB4 database with vBulletin 5 files. You will need to run the upgrade scripts to convert your vB4 database to the vB5 format.
          So, would that be install VB5 and then upgrade the site with the VB4 database?

          http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
          http://theifonly.com/forums/forum.php - for all things relating to golf
          http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

          Comment


          • #6
            I would:
            1. Copy the vBulletin 4 database.
            2. Upload the vBulletin 5 files.
            3. Connect it to the copied database.
            4. Run /core/install/upgrade.php.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              Originally posted by Wayne Luke View Post
              I would:
              1. Copy the vBulletin 4 database.
              2. Upload the vBulletin 5 files.
              3. Connect it to the copied database.
              4. Run /core/install/upgrade.php.
              Thanks for the info, hmm, nooby question here, i have a copy of the VB4 database on my PC, i'm not sure where you mean to copy it to and how to connect it, i've trawled the site for a FAQ or upgrade instructions and even the readme isn't too clear for me.
              Is it simply install the VB5 with an empty VB5 database and then upload the VB4 overwriting the empty VB5 database and then run the upgrade?

              Is there a step by step guide on here somewhere that explains it? i can't believe that i'm the only one who can't just quite figure it out.

              My host are unwilling to help me upgrade my system as the VPS is all on me and my knowledge
              http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
              http://theifonly.com/forums/forum.php - for all things relating to golf
              http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

              Comment


              • #8
                You won't be able to run vBulletin on your local PC without a bunch of other software. I would make the copy on the server. vBulletin 5 would go into a new directory. The step by step upgrade guide is stickied in this forum.

                If you would like us to upgrade your site for you, we sell a professional upgrade service.

                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #9
                  Originally posted by Wayne Luke View Post
                  You won't be able to run vBulletin on your local PC without a bunch of other software. I would make the copy on the server. vBulletin 5 would go into a new directory. The step by step upgrade guide is stickied in this forum.

                  If you would like us to upgrade your site for you, we sell a professional upgrade service.
                  Thanks again Wayne, i realise i won't be running VB on my PC, i was just saying i had a copy of the database stored on it :-) for use when upgrading.
                  I am doing a fresh install of VB5, the VB4 was deleted when i had to re-image my VPS, i have the VB4 database ready to upload whenever i get the server set up correctly so no issues with old files etc.
                  Basically i'm needing help with the server setup, not really the install, although i'm not 100 per cent on the correct way to upload the VB4 database into the VB5.

                  I'm getting confused now, so, can you point me in the right direction to get the professional help service that i obviously need?

                  Thanks
                  Alan..

                  http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
                  http://theifonly.com/forums/forum.php - for all things relating to golf
                  http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

                  Comment


                  • #10
                    Your server needs:

                    Apache 2.4.X (latest version)
                    PHP 7.3
                    MySQL 5.7

                    Your hosting provider should be able to install these for you. This is not something we actually provide support for.

                    Once you have the environment setup, you would use the MySQL command line to import the database SQL file into the server. Then you can run the upgrade scripts against it.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                    vBulletin 5 Documentation - Updated every Friday. Report issues here.
                    vBulletin 5 API - Full / Mobile
                    I am not currently available for vB Messenger Chats.

                    Comment


                    • #11
                      Originally posted by Wayne Luke View Post
                      Your server needs:

                      Apache 2.4.X (latest version)
                      PHP 7.3
                      MySQL 5.7

                      Your hosting provider should be able to install these for you. This is not something we actually provide support for.

                      Once you have the environment setup, you would use the MySQL command line to import the database SQL file into the server. Then you can run the upgrade scripts against it.
                      And thanks again, my host will not help me because purchasing a VPS from them comes with no panel support as such. I have to figure all this out which is disappointing cause it was working before the hack and now with a clean fresh install none of the requirements are actually installed or available to me.
                      My PHP is 7.1.26 and the MySQL is 5.5.54
                      http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
                      http://theifonly.com/forums/forum.php - for all things relating to golf
                      http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

                      Comment


                      • #12
                        There are several options:
                        1. You can consider moving to vBulletin Cloud. We would host and maintain the site for you.
                        2. You can switch to a managed hosting package with your current provider. They would maintain the necessary software to run a web site.
                        3. There are many tutorials on the web for configuring a server with your specific operating system.
                        There are so many operating systems and each has thousands of individual options and settings that we simply don't have the capacity to provide direct server support outside of vBulletin Cloud.

                        The minimum requirements are listed here:
                        https://forum.vbulletin.com/forum/vb...m-requirements

                        Each of the PHP modules, has installation instructions in the PHP Manual at php.net.

                        Aside from the renaming of the .htaccess file and the MySQL version, it appears you had the system set up to use vBulletin 5 in your first post. Not sure what you have changed since then.
                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                        vBulletin 5 Documentation - Updated every Friday. Report issues here.
                        vBulletin 5 API - Full / Mobile
                        I am not currently available for vB Messenger Chats.

                        Comment


                        • #13
                          I’m not keen to pay a monthly subscription for a cloud service.
                          i already paid for the vb5 license and am determined to make it work through trial and error.

                          i appreciate the many systems there are and thank you for your patience and help.

                          i had renamed the htaccess file but forgot the initial period, doh.
                          the php is supplied by the host but does not go higher than 7.1.26.
                          i had requested the MySQL years ago to be updated and my host did upgrade it in the past, so, I’ve asked for that upgrade again.

                          ill see what excuses they come up with now and maybe get it going.
                          http://scottishminis.com/forums/forum.php - for all things relating to the Scottish Mini scene
                          http://theifonly.com/forums/forum.php - for all things relating to golf
                          http://thebookjoint.com/forums/forum.php - for all things relating to books especially Jack Reacher

                          Comment


                          • #14
                            PHP 7.1 is the minimum required version. It is currently under "Security Patch Only" releases and goes end of life in December.

                            PHP 7.3 is the recommended version at this time. It has two years of life left.

                            PHP 7.4 will be released in December and will have the longest lifetime at that time.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                            vBulletin 5 Documentation - Updated every Friday. Report issues here.
                            vBulletin 5 API - Full / Mobile
                            I am not currently available for vB Messenger Chats.

                            Comment

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