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  • #16
    I sent a support ticket with my ftp details

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    • #17
      The domain name in the Member's Area wouldn't cause this problem.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

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      • #18
        Fixed via ticket.

        I corrected quite a few errors in the config files, however your main issue was this:

        Access denied for user '<removed>'@'localhost' (using password: YES)

        It transpires that the database and its username actually have a prefix in front of them.

        Corrected that for you and it connects ok.

        I've also replaced all the files as the front end config file seemed to be corrupt.

        You should now be good to install.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.2 Demo
        AdminAmmo - My Cloud Demo

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        • #19
          Thank you Mark.B! Much appreciated!

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          • #20
            Im getting this error in the admincp when I edit my user information and I did tell my host to enable iconv

            An unexpected error was returned: 'Call to undefined function iconv_strlen()'

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            • #21
              I talked with my host. It is working now

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