vBulletin 5.5.2 Fresh Install

[sexypbobb]

Im doing a fresh install of vbulletin 5.5.2 on my webserver. I did the makeconfig.php file installation through www.%website%.com/%forumroute/% where you enter the database values and when I go to the install directory the whole site shows up as a blank page. What am I doing wrong with my install?

[In Omnibus]

Did you rename the htaccess.txt file to .htaccess?

[sexypbobb]

I did

[In Omnibus]

Did you rename both config.php files?

[Wayne Luke]

A blank page usually indicates a PHP Error. What version of PHP are you using? Do you have iconv installed? That should be installed by default on PHP 7.1 and higher. We do not support versions of PHP lower than 7.1 and PHP 7.4 has not been certified yet.

[sexypbobb]

I am using phpversion 7.3

[sexypbobb]

I don't know what iconv is?

[Wayne Luke]

It is a required PHP Library that vBulletin uses: https://www.php.net/manual/en/book.iconv.php

It would be listed in your phpinfo() output. If you don't know what that is, you need to make sure it is available by discussing this with your hosting provider. All required PHP libraries are listed here:

https://forum.vbulletin.com/forum/vbulletin-sales-and-feedback/vbulletin-pre-sales-questions/4387853-vbulletin-system-requirements

[sexypbobb]

My host just enabled iconv and it still isn't working. Just a blank page

[Wayne Luke]

What is the URL to the vBulletin site? The one in your customer account isn't helping.

[sexypbobb]

https://www.philbobb.com/community

[Wayne Luke]

Its giving a 500 server error. Unfortunately, this is the most generic error in the history of generic errors.

You'll need to open a support ticket and provide SFTP access to the server so we can determine what the issue is. The link is in the footer of this page.

[sexypbobb]

That might be the problem! Thank you Wayne. I will update that right now

[sexypbobb]

I was talking about the wrong domain name in the members area

[sexypbobb]

By what you said, I thought that might have been the problem with the wrong domain name in the members area. I will just pay for professional installation because I don't know how to fix this