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  • Trial upgrade failed

    Hi there,

    I've just attempted to upgrade a VB3.8.9 forum to VB5.3.3. Thankfully I did this on a duplicate of the forum rather than the live version.

    I notice that the upgrade instructions are subtly wrong, or I'm misunderstanding them.

    It says to upload the contents of 'uploads' to the root of the forum, which I did. Then it says to run:

    http://www.example.com/forums/install/upgrade.php

    This location doesn't exist though!

    There is a file at this location which I decided to run:

    http://www.example.com/forums/core/install/upgrade.php

    I was asked for a customer number which I entered, then a load of database credentials which I entered. I then got a basic screen saying something about 'Now run the upgrade'...Any file I attempt to access within the forum directory results in a blank white screen.

    Where did I go wrong?

    Thanks in advance,

    Andy


  • #2
    vB5 makes extensive use of redirects, so most locations won't exist exist as physical folders on the server. You should not generally use /core/ in any URL, though for upgrades it won't matter.

    You do however need to rename this file:

    htaccess.txt

    to this:

    .htaccess

    Note the 'dot' at the start.
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    • #3
      Hi,

      The point I was trying to make was that after uploading the contents of the uploads folder the location (file) /install/upgrade.php didn't existing, which is why I went looking around in the core folder.

      I've renamed the htaccess file and I'm still getting a white browser screen I'm afraid. Any ideas on what I can try next or where I've gone wrong?

      Thanks,

      Andy

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      • #4
        Originally posted by barbel View Post
        Hi,

        The point I was trying to make was that after uploading the contents of the uploads folder the location (file) /install/upgrade.php didn't existing, which is why I went looking around in the core folder.

        I've renamed the htaccess file and I'm still getting a white browser screen I'm afraid. Any ideas on what I can try next or where I've gone wrong?

        Thanks,

        Andy
        As I mentioned above, the file install/upgrade.php isn't supposed to exist, because vB5 makes extensive use of URL redirects.

        Blank white screens are usually hiding php or server errros of some sort, so it would be worth checking the server logs to see what shows there for the time you tried the upgrade.
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        • #5
          First, do you know what type of web server you have? .htaccess is for Apache, both other possibilities are nginx and IIS (usually on Windows machine.) They all have separate instructions. Even if it is Apache it must be configured to all URL Rewriting via .htaccess in all directories.

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