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"Sorry, you are not authorized to view this page" when user open "Messages/Notifications"

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  • [Bug / Issue] "Sorry, you are not authorized to view this page" when user open "Messages/Notifications"

    Since one of the last updates, i have one user getting on the left side of th Message Center a grey box with the text "Sorry, you are not authorized to view this page".

    normaly you can see your inbox, subscriptions, ...

    what i have tryed already:

    - all the steps under Maintenance/Maint. tasks
    - clean system cache

    some tipps to troubleshoot this?

  • #2
    Is this user a moderator, super moderator, or administrator?

    If so, log in with your Super Administrator, usually the user created on installation. Go to that user's message center and delete all Flag Reports.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment


    • #3
      affected user is a normal user that is member of the default "Registered Users" primary group.
      what do you mean exactly with "Flag Reports" ?

      Comment


      • #4
        If you go to your Message Center, you'll see a number of links on the left side. One of them is labeled Flag Reports. These are topics and posts that your community has flagged as being unacceptable to the community standards.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment


        • #5
          great thanks! got it und deleted two old flags and it works now!

          Comment

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