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Support request via the ticket system what is average response time.

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  • Support request via the ticket system what is average response time.

    I have been waiting about 9 hours for support is this normal?

  • #2
    Submitting a ticket overnight outside of business hours, yes.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • #3
      Originally posted by Wayne Luke View Post
      Submitting a ticket overnight outside of business hours, yes.
      Its hard to keep track of time as you are in south California and i am in the UK and its late evening here and its been my day off of work and would of liked to done something to my web site but N/M. Before I go back to work tomorrow, this is my fault as i messed my site up.🙄
      Last edited by gregstaj; Wed 4 Mar '20, 10:41am.

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      • #4
        Issue has been resolved, so very happy, next time I will remember you are in another time zone.

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