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Support request via the ticket system what is average response time.

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  • gregstaj
    replied
    Issue has been resolved, so very happy, next time I will remember you are in another time zone.

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  • gregstaj
    replied
    Originally posted by Wayne Luke View Post
    Submitting a ticket overnight outside of business hours, yes.
    Its hard to keep track of time as you are in south California and i am in the UK and its late evening here and its been my day off of work and would of liked to done something to my web site but N/M. Before I go back to work tomorrow, this is my fault as i messed my site up.🙄
    Last edited by gregstaj; Wed 4 Mar '20, 10:41am.

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  • Wayne Luke
    replied
    Submitting a ticket overnight outside of business hours, yes.

    Leave a comment:


  • Support request via the ticket system what is average response time.

    I have been waiting about 9 hours for support is this normal?

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  • derbtek
    Where is the support?
    by derbtek
    I have been having an issue since Saturday. I created a ticket (Ticketid: 1179807)

    Problem is this.... I have to wait an entire day to get a simple response, then answer your question, and...
    Wed 27 Feb '13, 2:17pm
  • CorbinH
    Time Difference
    by CorbinH
    As there is 16 hours time difference between the East Coast of Australia and Central Time in USA is this something we need to consider when waiting on a reply?
    Does the team manning the forum have...
    Wed 19 Sep '18, 4:23pm
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