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  • Wayne Luke
    replied
    The guidance remains the same. I don't know of some magical switch that will resolve your problem.

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  • mbn
    replied
    in fact the only user that can use visitor message is the first account "administrator". other account even when they are made admins can't use it visitor message or see visitor message of the main account

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  • Wayne Luke
    replied
    In order for us to look closer, please open a Support Ticket. Reference this topic and provide SFTP, cPanel, and vBulletin AdminCP login information. In addition to this information, we'll need a list of affected User IDs.

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  • mbn
    replied
    1. vBulletin Version => 5.5.5
    2. PHP Version => 7.3.2
    3. MySQL Version => 5.6.41-84
    4. Any Addons installed => NO
    5. Does the issue occur in a default style? => YES
    6. Does the issue occur using the English language provided? => YES
    7. Error message on the screen' => NO
    8. Browser and Browser version used. => Chrome 78.0.3904.70
    9. Did you clear the browser cache and did the error continue? => YES
    10. A list of steps that can be used to recreate the issue.
    11. If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp.

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  • Wayne Luke
    replied
    Don't know why it is not showing then. Please provide the answers to the questions here: https://forum.vbulletin.com/forum/vb...obtain-support

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  • mbn
    replied
    similar to what you attached “everyone”

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  • Wayne Luke
    replied
    What are the user's personal privacy settings?
    Click image for larger version

Name:	2019-11-22_10-18-19.png
Views:	31
Size:	81.0 KB
ID:	4427689

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  • mbn
    started a topic visitor message not shown

    visitor message not shown

    i have an issue where visitor message is not shown in profile. member can not write to their own profile. see picture for usergroup permission & profile setting & profile

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