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  • [Bug / Issue] system error has occurred and contact administrator ends by refresh

    Hello,

    Members and visitors on my site, are complaining from a page of "system error has occurred and contact administrator"

    When they refresh page it opens normally

    please what is the reason behind this?

    Thanks


  • #2
    I'm not seeing much in the server logs. The php error log shows some warnings.
    --
    [12-Sep-2019 01:34:56 UTC] PHP Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /home/XXX/public_html/new/core/cache/template/template8647.php on line 25
    [12-Sep-2019 01:34:56 UTC] PHP Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /home/XXX/public_html/new/core/cache/template/template8647.php on line 25
    [12-Sep-2019 01:34:56 UTC] PHP Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /home/XXX/public_html/new/core/cache/template/template8647.php on line 25
    [12-Sep-2019 01:34:56 UTC] PHP Warning: Use of undefined constant title - assumed 'title' (this will throw an Error in a future version of PHP) in /home/XXX/public_html/new/core/cache/template/template8647.php on line 25
    --


    And the apache error log shows some access errors.
    --
    [Wed Sep 11 22:49:22.720275 2019] [access_compat:error] [pid 6532] [client 54.39.178.250:45658] AH01797: client denied by server configuration: /home/XXX/public_html/new/core/store_sitemap/vbulletin_sitemap_starter_1.xml.gz
    [Wed Sep 11 23:04:57.714336 2019] [access_compat:error] [pid 6534] [client 54.39.184.46:52222] AH01797: client denied by server configuration: /home/XXX/public_html/new/core/store_sitemap/vbulletin_sitemap_page_2.xml.gz
    [Wed Sep 11 23:28:41.760977 2019] [access_compat:error] [pid 7399] [client 54.39.178.250:41184] AH01797: client denied by server configuration: /home/XXX/public_html/new/core/store_sitemap/vbulletin_sitemap_index.xml.gz
    --


    Regards,

    Comment


    • #3
      This will be very difficult to track down and provide a solution.

      Is it the same URL for all users?

      Please answer the questions in this topic: https://forum.vbulletin.com/forum/vb...obtain-support
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment

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