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Forum URLs not working & Problem in running the Upgrade script

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  • Forum URLs not working & Problem in running the Upgrade script

    I am using vbulletin5 for sometime and i have many times upgraded my forum successfully. This time, when I uploaded/replaced the contents of upload folder, the uprade.php url, didn't work as expected. I have turned debugging on and some errors are visible.

    Moreover, all of a sudden, no forum URL is working anymore and some errors are displayed.
    Here is the error info that is displayed on forum URLs
    Debug: Error


    occurred in file /home/XXXX/public_html/includes/vb5/frontend/routing.php on line 140
    Trace
    • Function setRoutes in file /home/XXXX/public_html/includes/vb5/frontend/application.php line 21
    • Function init in file /home/XXXX/public_html/index.php line 48
    Debug Information
    • Page ID:
    • Parent ID:
    • Page Template ID:
    • Route ID:
    • Page Type:
    • Screen Layout ID:
    • Screen Layout Template:
    • Channel ID:
    • Node ID:
    • Database Asserts: 0 (?)
    • AJAX Requests: 1
    • Facebook Active: No (Not enabled or no appid & secret set)
    • Style ID: 15
    • Templates/Renders: 12/12
    • CSS Templates: 3
    • JS Files: 2
    • Included Files: 126
    • Autoloaded Classes: 117
    • Current Time: Wed, 19 Jun 2019 09:52:23 -0400
    • Page Time:


    The install/upgrade.php urls also shows same error.


    Kindly help me in both issues,

    regards

  • #2
    Reupload all the files. If you have deleted your previous .htaccess file, then make sure to rename the htaccess.txt file to .htaccess.

    The install/upgrade.php urls also shows same error.
    This means the /core/install directory doesn't exist.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • #3
      Originally posted by Wayne Luke View Post
      Reupload all the files. If you have deleted your previous .htaccess file, then make sure to rename the htaccess.txt file to .htaccess.


      This means the /core/install directory doesn't exist.
      The install directory exists, I confirm

      and I have done renaming the htaccess & file reupload - as a precaution

      But the error persists - no URL resolves actually. same error

      Comment


      • #4
        I don't know why it isn't working then. I would need a support ticket so I can view the file structure on your server directly via sftp.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API - Full / Mobile
        Vote for your favorite feature requests and the bugs you want to see fixed.

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          I don't know why it isn't working then. I would need a support ticket so I can view the file structure on your server directly via sftp.
          I have created (Ticketid: 2302267), if you can see

          Comment


          • #6
            Your ticket was replied to. I would suggest replacing the files with 5.5.0 and upgrading to that until your hosting provider can update PHP to a version that is supported.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API - Full / Mobile
            Vote for your favorite feature requests and the bugs you want to see fixed.

            Comment

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