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After changing username the user cannot login

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  • After changing username the user cannot login

    Yesterday we changed the forum usernames of approx 12 employees in our company. Today all 12 employees were unable to login after we changed their usernames. We tried clearing the system cache and "Update User Names" in AdminCP but that did not help. The only thing that worked was to go into each user account and manually add in the users preferred password.

    Does changing usernames somehow disable or revert the password field?
    Admin for hobbysquawk.com
    VB 5.5.4.1
    PHP 7.3.10
    Maria DB 10.2.27

  • #2
    We don't use the username in generating the password hash with the standard password schemes. If you're using a custom password scheme, then that may use the username for some reason. I can't think of a valid reason why any legitimate scheme would do so though.

    Changing the username should not invalidate the password.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
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