Announcement

Collapse
No announcement yet.

Chat issue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Chat issue

    I have a member who's having a problem with the chat it says she is not allowed to use the chat how do I make this possible for this person to use to chat this is the message that they get Click image for larger version

Name:	Screenshot_20190127-142516.png
Views:	107
Size:	606.4 KB
ID:	4407350

  • #2
    They have to be able to send Private Messages and not be above their allowed Quota.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      OK Thanks

      Comment


      • #4
        Good morning I'm still having problems with this chat issue I would truly appreciate if I can get some help on this the individuals still can't chat I checked everything's everything seems to be checked properly

        Comment


        • #5
          What are the user's permissions?

          Have you changed any permissions on the "Special Channel" or its children? If so, click Revert All for the Special channel under Channel Management -> Channel Permissions.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud customization and demonstration site.
          vBulletin 5 Documentation - Updated every Friday. Report issues here.
          vBulletin 5 API - Full / Mobile
          I am not currently available for vB Messenger Chats.

          Comment


          • #6
            Okay I give it a go see what we get.

            Comment


            • #7
              Top of the morning okay I reset channels permissions and my super moderator still cannot View chat message can support please give me some assistance in this truly appreciated.

              Comment


              • #8
                Without the information that I previously asked for, there is no way to provide any support on your issue.

                What are their permissions? Please provide a YES/NO list of every permission for the usergroup this person is in. Please provide the permissions listed under Usergroups -> Usergroup Manager and under Usergroups -> Channel Permissions -> Special -> Private Messages.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #9
                  Yes. permissions for the super mod permissions in special permissions in private message these the only permissions that was changed in the user group permission.

                  Comment


                  • #10
                    That doesn't provide the information that I asked for or help me solve your issue. I would like a list of every single permission and its setting for the usergroup.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                    vBulletin 5 Documentation - Updated every Friday. Report issues here.
                    vBulletin 5 API - Full / Mobile
                    I am not currently available for vB Messenger Chats.

                    Comment


                    • #11
                      Truly appreciate your help I fix the problem thank you.

                      Comment

                      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                      Working...
                      X