Announcement

Collapse
No announcement yet.

Who's Online showing fewer users than expected

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • mark.hs
    replied
    I changed the setting to 20 per page and that did not fix it. I removed guests from the list and that did not fix anything (just showed fewer people). The first page showed 18, the second page showed 11, the third page showed 8. In a hour from now it will be totally different numbers shown on each page. The header text for page 2 says showing 21 of 40 but there is only 11 on the page. I think something is keeping certain users in cache which is screwing up the display. I dont recall this being an issue on 5.4.2 but I am not 100% sure.

    Another data point for troubleshooting.
    our forum currently shows 52 members online. We have it set to show 20 per page and no guests. When I go page by page I get:
    Page 1: 20 users listed
    Page 2: 16 users listed
    Page 3: 6 users listed

    Total: 42
    So not only does the system not show 20 per page, but it is showing only 42 people while the system reports 52 members are online.

    Leave a comment:


  • Wayne Luke
    replied
    Are you displaying Guest Activity? This is an option on the module.

    Leave a comment:


  • Carrfixr
    replied
    This has been an ongoing and a reported issue by myself. It's still listed as unconfirmed

    I'm on the cloud so switching to the latest version won't fix it


    https://tracker.vbulletin.com/vbulle...sues/VBV-17982

    https://www.vbulletin.com/forum/foru...ine-pagination
    Last edited by Carrfixr; Thu 29th Nov '18, 5:00am.

    Leave a comment:


  • Mark.B
    replied
    Try setting it to less than 40 per page. 20 is a better value. 40 is quite high and can cause the query to time out on some servers.

    Leave a comment:


  • mark.hs
    replied
    Originally posted by voyger View Post
    there is a option edit page on what is going on module try increase the number ad you should edit tick who can see the
    Who's Online
    should do the trick
    This did not solve the problem. I'm not sure if Who's Online is associated with What's Going on or if they are completely separate data sources. I tried changing the number of entries to show on each module and changing the permissions of who can see, but neither fixed the issue. The Who's online list will show 15 people on the first page, 24 people on the second, 35 on the third, 5 people on the fourth, etc. It is completely haywire.

    I don't see any bug fixes related to this in the last two release notes, but I know I need upgrade to latest version before VB staff can provide support. I'll try and upgrade to v5.4.5 in the coming weeks.

    Leave a comment:


  • Wayne Luke
    replied
    Please upgrade to the latest version and let us know if the issue continues.

    Leave a comment:


  • voyger
    replied
    there is a option edit page on what is going on module try increase the number ad you should edit tick who can see the
    Who's Online
    should do the trick

    Leave a comment:


  • mark.hs
    started a topic Who's Online showing fewer users than expected

    Who's Online showing fewer users than expected

    Forum says:
    There are 20 member(s) and 174 guest(s) online. Showing 140 of 194 users.
    However, each page of the Who's Online shows far less than 40 users (see screen shot below). I tried clearing the cache but that did not fix the problem.

    Any ideas what might be causing this?


    Click image for larger version

Name:	screen.png
Views:	52
Size:	190.1 KB
ID:	4403265

Related Topics

Collapse

Working...
X