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  • Site loads in the logon box drop down

    Hello. I have an issue with my site. this happens on Mac (chrome and safari), PC, Chrome and IE and also on mobile devices iOS and Android. Some times the site works fine, other times the issue presents its self.

    Essentially when typing in logon details and then pressing 'log in' the entire page does not refresh and load the forum, instead the logon box reloads and displayed the initial page in the login window.

    Refreshing the page requires logon again.

    Ive tested a number of themes and the same issue happens. Im running 5.4.1

  • #2
    Please upgrade to 5.4.3. Does the problem continue after upgrading?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • #3
      Hello. Ive upgraded to lastest (5.4.4) and the issue remains. Tested on iPhone X (iOS 12) however its intermittent. Sometimes I can log in fine.

      I dont get the issue with this forum on my phone which is also 5.4.4. Must be something wrong with my page. Can someone assist?

      I did read something about cookie redirects or something.

      When I try login, it doesn't log me in or the forum loads inside logon dropdown window. If I then try browse directly to a forum url I can get in.
      Last edited by mordzy; Tue 9th Oct '18, 5:16am.

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      • #4
        Does the issue happen with a default style with no parent? I would test your site but I cannot login because your custom style cuts off the registration link in the login / signup drop down.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API - Full / Mobile
        Vote for your favorite feature requests and the bugs you want to see fixed.

        Comment


        • #5
          That was one of the first things I tried. The issue is the same regardless of the theme used.

          Comment

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