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  • Automatic ban in new registers

    Hi guys, I'm having problems with registering new users, when they register they get a message that they have been banned permanently by the administrator. Where can I configure so that this does not happen please?

  • #2
    Check in the usergroup manager that you haven't got their usergroup set to be banned. It is under usergroup options as screenshot below. You might have it set to "no":

    Click image for larger version  Name:	Screen Shot 2018-05-13 at 17.31.08.png Views:	1 Size:	131.4 KB ID:	4391374
    __________________________________________
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    we grow old because we stop playing.
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    • #3
      Originally posted by MrsTiggywinkle View Post
      Check in the usergroup manager that you haven't got their usergroup set to be banned. It is under usergroup options as screenshot below. You might have it set to "no":

      Click image for larger version Name:	Screen Shot 2018-05-13 at 17.31.08.png Views:	1 Size:	131.4 KB ID:	4391374
      Thank you very much! Effectively, that solved the problem. Have a great day.

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