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customavatars is not writable

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  • hollyboy
    replied
    Originally posted by Wayne Luke View Post
    Do you have a /customavatars directory in your forum root directory (at the same level as core)? If so, it is trying to use that one, not the /core/customavatars. It is a weird situation.
    I don't Wayne Luke

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  • Wayne Luke
    replied
    Do you have a /customavatars directory in your forum root directory (at the same level as core)? If so, it is trying to use that one, not the /core/customavatars. It is a weird situation.

    Leave a comment:


  • Trevor Hannant
    replied
    Can you open a ticket with a link to this topic, your AdminCP and FTP login information so we can take a look at it further.

    Leave a comment:


  • hollyboy
    replied
    Trevor Hannant yes I did it via SHH and yet can't re-process avatars

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  • Trevor Hannant
    replied
    Can you try setting the permissions via SSH:

    chmod -R 777 path/to/folder

    Do you still have the same issue?

    Leave a comment:


  • hollyboy
    replied
    Trevor Hannant /public_html/forum/core/customavatars

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  • Trevor Hannant
    replied
    As above, is this directory in the vBulletin root or inside the /core directory?

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  • hollyboy
    replied
    Trevor Hannant both FTP and file manager (cpanel)

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  • Trevor Hannant
    replied
    How did you make them writable? Did you use SSH or a file manager? Is this directory in the vBulletin root or inside the /core directory?

    Leave a comment:


  • hollyboy
    started a topic customavatars is not writable

    customavatars is not writable

    I get the following message when I run the tool to republish avatars:

    Code:
    The custom avatar thumbnail directory at ./customavatars is not writable. Please contact your host for assistance. Thumbnails cannot be created until this issue is resolved.
    but folders is 777, so is thumbs folder
widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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