Announcement

Collapse
No announcement yet.

Forgot Password

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Forgot Password

    So I'm getting my password is incorrect but it's what I set it to but I have our site offline so I can't do a password reset is there any way to get my password reste with the forum offline
    Running vBulletin 5 on Google Cloud Platform

  • #2
    Unfortunately, no. You can turn your site on by uploading the /core/install directory and tools.php from the do_not_upload directory. You want to upload tools.php into the /core/admincp directory for best usage. Go to https://yoursite.com/vbulletin/admincp/tools.php and enter your customer ID. On the next screen, it will allow you to turn on your site. Once the site is turned on, delete /core/install and /core/admincp/tools.php from the server. You can request a new password then.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

    Comment


    • GeneralLife
      GeneralLife commented
      Editing a comment
      It worked thanks

  • #3
    Thanks I'll give this a shot thanks Wayne your the best
    Running vBulletin 5 on Google Cloud Platform

    Comment


    • #4
      Any way to clear the lock out time cause it's not letting me login even though it's been over 15 mins
      Running vBulletin 5 on Google Cloud Platform

      Comment


      • #5
        Originally posted by GeneralLife View Post
        Any way to clear the lock out time cause it's not letting me login even though it's been over 15 mins
        You need to run this query:
        Code:
        TRUNCATE TABLE strikes
        Warning: Do not run TRUNCATE queries on ANY other table - you will break your site.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.6 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #6
          Fixed
          Last edited by GeneralLife; Fri 29th Dec '17, 11:29am. Reason: Fixed it
          Running vBulletin 5 on Google Cloud Platform

          Comment


          • #7
            Originally posted by GeneralLife View Post
            Where do I run that code I've never done that kinda code before
            phpMyAdmin or similar database tool as provided by your host. You run it directly on the database.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.5.6 Demo
            AdminAmmo - My Cloud Demo

            Comment


            • GeneralLife
              GeneralLife commented
              Editing a comment
              I figured it out after typing that

          Related Topics

          Collapse

          Working...
          X