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  • Wayne Luke
    replied
    We don't deal with Cloudflare or support them out of the box.

    Leave a comment:


  • kacghia
    replied
    After looking more I found that the issue was due to CloudFlare with the WAF. It kept generating a captcha but wouldn't show to the user. So might be a bug for you guys that deals with CF and their captcha or can be visa versa donno. But I resolved the issue by disabling that on CF, thanks for your help.

    Leave a comment:


  • Wayne Luke
    replied
    mod_security is an Apache module. It would be in the Apache configuration. Googling for mod_security should provide tutorials.

    Leave a comment:


  • Mark.B
    replied
    Originally posted by kacghia View Post
    I tried looking that up, wasnt sure if that was only a cpanel thing or was really on dedicated servers and VPS servers. Where would that be located?


    I think this may be related to cloudflare, I am looking more into it.
    You are best off asking your host regarding server-related stuff. We can only really help with issues directly related to vBulletin.

    Leave a comment:


  • kacghia
    replied
    I tried looking that up, wasnt sure if that was only a cpanel thing or was really on dedicated servers and VPS servers. Where would that be located?


    I think this may be related to cloudflare, I am looking more into it.
    Last edited by kacghia; Wed 6 Dec '17, 12:52pm.

    Leave a comment:


  • Wayne Luke
    replied
    Turn off mod_security on the server. Does it work then?

    Originally posted by kacghia View Post
    [LIST=1]
    When I preview the "Load Preview" I see there is a captcha to be completed, I do have captcha turned off(even tried to turn it on to see if it would load for me). The same is for the other 2, load-preview and text.
    http://take.ms/ybZLa
    This isn't a vBulletin response.

    Leave a comment:


  • kacghia
    replied
    1. vBulletin Version 5.3.4
    2. Any Addons installed No.
    3. Does the issue occur in a default style? Yes
    4. Does the issue occur using the English language provided? Was set in English only option I seen.
    5. Error message on the screen' Invalid server response when I post a pre-made post I have. 403 when I try to preview the post.
    6. Browser and Browser version used. Firefox and chrome newest.
    7. Did you clear the browser cache and did the error continue? Yes, had others test as well.
    8. A list of steps that can be used to recreate the issue. Send me a PM if you need to do this.
    9. If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp. I saw no errors in the apache logs. I even cleared the logs recreated the issue and it didn't generate.

    Also no 500 error, just the invalid server response. Please try again later when I try to make a premade post that I have. Also gives a 403 when I try to preview the error.


    I did put the site into debug mode and noticed something maybe odd?

    Error from Console:
    Network:


    When I preview the "Load Preview" I see there is a captcha to be completed, I do have captcha turned off(even tried to turn it on to see if it would load for me). The same is for the other 2, load-preview and text.
    Last edited by kacghia; Wed 6 Dec '17, 1:02pm.

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  • Wayne Luke
    replied
    You're simply not giving enough information to solve the problem. A 500 Invalid Server Response message can be triggered by a 1000 different things. It is pretty generic. So that information alone tells us nothing.

    See: https://www.vbulletin.com/forum/foru...swered-quickly

    Leave a comment:


  • kacghia
    replied
    I have installed this now on a VPS and a dedicated server machine as well at a different host. All are giving me the same result. I have downloaded the package again and tried that as well. This doesnt happen with every post, only one that I have pre-written out. I can post it when I remove half of my post(I tried to see if it was directly related to something I couldnt). I tried to post on here it was fine when I did. I was even able to post a big massive lurem ipsum no issues.
    Any thing else left for me to try?
    Last edited by kacghia; Tue 5 Dec '17, 10:12pm.

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  • kacghia
    replied
    Ok, thanks.

    Leave a comment:


  • Mark.B
    replied
    Originally posted by kacghia View Post
    Was the 30 a year, but think same thingish. Can I ask what specs you feel would be better suited then a shared hosting?


    I spoke with them for a while, they tried a lot but at the end they said I can post on the forums normally, so they feel its the software issue. Only happens when I make a certain post not really sure why it does that to me.
    Ah, the old "hosts blame the software" trick again.
    Seems to ignore the fact the software is installed on thousands and thousands of sites worldwide, without issue. Hosts always do this when they don't want to help.

    It's definitely server security software of some sort. If they can't or won't help you, you'll need a better host.

    Leave a comment:


  • kacghia
    replied
    Was the 30 a year, but think same thingish. Can I ask what specs you feel would be better suited then a shared hosting?


    I spoke with them for a while, they tried a lot but at the end they said I can post on the forums normally, so they feel its the software issue. Only happens when I make a certain post not really sure why it does that to me.

    Leave a comment:


  • Mark.B
    replied
    If it's Namecheap's basic $9.99 a year package (or whatever it is), you're going to struggle to run vBulletin on there.

    To rule out mod_security, they will really need to disable it completely for a short time and see if the problem stops.

    Leave a comment:


  • kacghia
    replied
    Thanks for the reply. I contacted namecheap and they told me they only had one trigger on Dec 2nd. But I am still getting invalid server response when I try to post some other larger things even on a fresh install of VB.

    Last edited by kacghia; Tue 5 Dec '17, 10:46am.

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  • Mark.B
    replied
    Probably mod_security. Ask your hosts which rule is being triggered, they will need to disable or amend that rule.

    Leave a comment:

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