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Administrator password is lot... how can I get it back?

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  • Administrator password is lot... how can I get it back?

    I lost my website administrator password, how can I get it back?

    I have done all the email notifications from the emails I think the administrator was, and I have gotten nothing back.

    How can I log back into the website now?

  • #2
    Upload tools.php from the "Do Not Upload" folder to your AdminCP.
    Create another administrator account and use it to login.
    Change the password on your existing administrator account.
    Delete the new administrator account.
    Delete tools.php from the AdminCP folder.

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    • #3
      Please note, you will need to upload the /core/install folder as well. It is needed to run tools.php. Both should be deleted when they are not being used.
      Translations provided by Google.

      Wayne Luke
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      • #4
        How exactly do I create another administrator account? Do I create a new profile from the website and it will be an admin?


        I uploaded tools.php to Admincp

        Also uploaded core/intall to core/

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        • #5
          You register a new account separately, like any normal user would.

          Please stick to one thread as it gets confusing otherwise. I have provided full instructions in your other thread.
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