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Installing 5.3.3 and keep getting server timeout last steps

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  • Installing 5.3.3 and keep getting server timeout last steps

    I keep getting server timeout on the last steps of an install. What to do? I have refreshed/restarted install several time.
    Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

    vB Mods That Rock!

  • #2
    The server returned no response. This is probably due to a timeout setting. Please contact vBulletin Support for assistance

    Script:
    final
    Step:
    21

    php_value max_execution_time was set at 120, upped it to 240 and still times out.
    Last edited by NumNum; Mon 9th Oct '17, 1:32am.
    Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

    vB Mods That Rock!

    Comment


    • #3
      I had the same problem but may not help much but it was caused by the server which was using litespeed it was solved by adding to .htacces the following
      Code:
      <IfModule LiteSpeed>
      RewriteEngine On
      RewriteRule .* - [E=noconntimeout:1]
      RewriteRule .* - [E=noabort:1]
      CacheDisable public /
      CacheDisable private /
      </IfModule>
      Last edited by bootsie1; Mon 9th Oct '17, 3:40am. Reason: typo
      Cometbar

      DartsLeague

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      • #4
        I'll look into that.

        The funny thing is, it shows in the footer of the site that 5.3.3 is running. I just wonder if it just hangs and is in fact installed and i can proceed with deleting the install directory and turning the site live. I'll wait for confirmation from vB staff on this.
        Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

        vB Mods That Rock!

        Comment


        • #5
          Try this.

          Put the site into debug mode (www.vbulletin.com/go/vb5debug) and manually import the master style from core\install\vbulletin-style.xml (import it from a local copy on your computer)

          Then run the upgrade again and it should complete. If it does turn off debug mode.
          MARK.B | vBULLETIN SUPPORT

          TalkNewsUK - My vBulletin 5.5.2 Demo
          AdminAmmo - My Cloud Demo

          Comment


          • NumNum
            NumNum commented
            Editing a comment
            I'll give it a try, thanks!

          • NumNum
            NumNum commented
            Editing a comment
            This did not work either.

        • #6
          Originally posted by bootsie1 View Post
          I had the same problem but may not help much but it was caused by the server which was using litespeed it was solved by adding to .htacces the following
          Code:
          <IfModule LiteSpeed>
          RewriteEngine On
          RewriteRule .* - [E=noconntimeout:1]
          RewriteRule .* - [E=noabort:1]
          CacheDisable public /
          CacheDisable private /
          </IfModule>
          Glenn Vergara
          Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

          vB Mods That Rock!

          Comment


          • #7
            its that final process that won't complete.
            Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

            vB Mods That Rock!

            Comment


            • #8
              There are two ways to solve this issue.

              1) You can increase the max execution time in PHP and the corresponding value in your web server configuration. However, this can increase resources for the entire server.

              2) Delete themes that you are not using from the AdminCP and their corresponding directories in /core/includes/install/themes before running the upgrade. This will limit theme choices but speed up those last few upgrade steps.
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud customization and demonstration site.
              vBulletin 5 Documentation - Updated every Friday. Report issues here.
              vBulletin 5 API - Full / Mobile
              I am not currently available for vB Messenger Chats.

              Comment


              • #9
                Originally posted by Wayne Luke View Post
                There are two ways to solve this issue..

                2) Delete themes that you are not using from the AdminCP and their corresponding directories in /core/includes/install/themes before running the upgrade. This will limit theme choices but speed up those last few upgrade steps.
                It does not allow me to delete any of these in admincp. I assume its while in install mode, site closed. Is there a work around?

                Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                vB Mods That Rock!

                Comment


                • #10
                  Put the site into debug mode.
                  MARK.B | vBULLETIN SUPPORT

                  TalkNewsUK - My vBulletin 5.5.2 Demo
                  AdminAmmo - My Cloud Demo

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                  • NumNum
                    NumNum commented
                    Editing a comment
                    I got an error message, can i send it to you privately?

                • #11
                  Ok, I deleted 13 themes in admincp and the corresponding themes in /core/includes/install/themes.

                  Then I ran the install script again and received this message;


                  Startup Warnings

                  It is advisable to resolve the following issues prior to continuing with the install. To check that the issues have been resolved, hit "refresh". To continue without resolving the issues, hit "confirm":
                  • Following is a list of files that are either missing or contain unexpected contents. The most likely cause is that all of the files from this release have not been properly uploaded. You should resolve this error before continuing.
                    /install/themes/vbulletin-theme-blackred.xml - File not found
                    /install/themes/vbulletin-theme-blue-green.xml - File not found
                    /install/themes/vbulletin-theme-blueyellow.xml - File not found
                    /install/themes/vbulletin-theme-cool-blue.xml - File not found
                    /install/themes/vbulletin-theme-denim.xml - File not found
                    /install/themes/vbulletin-theme-gradient.xml - File not found
                    /install/themes/vbulletin-theme-greystripes.xml - File not found
                    /install/themes/vbulletin-theme-grunge.xml - File not found
                    /install/themes/vbulletin-theme-oldschool.xml - File not found
                    /install/themes/vbulletin-theme-orange-purple.xml - File not found
                    /install/themes/vbulletin-theme-pink.xml - File not found
                    /install/themes/vbulletin-theme-stripes.xml - File not found
                    /install/themes/vbulletin-theme-wood.xml - File not found



                  Refreshed, then selected "Confirmed", at which point in ran for a bit then returned the below fatal error.


                  Fatal Error Occurred

                  The requested language does not exist, reset via tools.php. on /public_html/forums/core/vb/session.php : 788

                  Script: final
                  Step: 15
                  Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                  vB Mods That Rock!

                  Comment


                  • #12
                    Did you delete the default English language from the AdminCP?
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                    vBulletin 5 Documentation - Updated every Friday. Report issues here.
                    vBulletin 5 API - Full / Mobile
                    I am not currently available for vB Messenger Chats.

                    Comment


                    • #13
                      No, but i can check, what is the dir for it?
                      Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                      vB Mods That Rock!

                      Comment


                      • #14
                        It is stored in the language table in the database.
                        Translations provided by Google.

                        Wayne Luke
                        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                        vBulletin 5 Documentation - Updated every Friday. Report issues here.
                        vBulletin 5 API - Full / Mobile
                        I am not currently available for vB Messenger Chats.

                        Comment


                        • #15
                          in admincp i see language manager. My choices are Edit or Download or upload?
                          I do see English language and default is grayed out




                          Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                          vB Mods That Rock!

                          Comment

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