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Article Preview Image issue

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  • Article Preview Image issue

    In the past couple of days I've needed to edit the content of some of the articles posted on our site. These articles have a .pdf version of themselves as an attachment. On each of the edited articles, the preview image shows only the missing document icon. It appears that VB is trying to display the thumbnail image of a .pdf attachment, for which there is no thumbnail. The issue can be seen at the link below and is only occurring on the articles I've edited in the past few days:

    I wasn't able to find anything in tracker that matched this.

    I refreshed our development site this morning and it has the same behavior. On our development site, if I add an image to one of the affected articles there is no change. If I add an image and remove the .pdf then the added image shows correctly as the preview thumbnail.

    Any ideas on how to get the correct thumbnail to display, or no thumbnail if there are no attachments other than a .pdf?
    Sawdustzone Articles Woodworking tools maintenance and Repairs

  • #2
    This is a known bug at this time...I'll try to find the bug report later.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.5.4 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      This was it:
      http://tracker.vbulletin.com/browse/VBV-14318

      However it was actually fixed in 5.3.1 and I suspect the fix didn't cover edits.

      It may be worth raising a new bug referencing the one above and explaining the issue you are seeing.
      MARK.B | vBULLETIN SUPPORT

      TalkNewsUK - My vBulletin 5.5.4 Demo
      AdminAmmo - My Cloud Demo

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      • #4
        Thanks Mark, your help is greatly appreciated. I was only searching for open issues. I'll open a new bug report tonight.

        I had some time between meetings and created the following

        http://tracker.vbulletin.com/browse/VBV-17759
        Last edited by twistsol; Wed 4th Oct '17, 8:50am. Reason: added link to tracker

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