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User's cannot send private messages.

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  • User's cannot send private messages.

    During to work with community my users wanna send PM eachother.
    In messages they don't see PM or something like that
    If they are going to member's list and press on private message near from nick name - they are getting an error - they have no permissions. It affect's all user's

  • #2
    VB messenger is turned off, in group permissions of user set that they allowed to sent PM

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    • #3
      Checked one more time.
      User in admin group see message center. If i sent PM to user, user don't see it

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      • #4
        This is a permissions issue.
        Check the permissions in both the usergroup and channel permissions screens.
        Also make sure the user has no secondary user groups...these can cause issues.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.6.4 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          well i was checked, user has no second group
          where i can check channel persmission's? does PM settings are different for other channels? is they didn't work for whole community and working by channels?

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          • #6
            What is the quota of Private Messages that they are allowed to store? 0 turns it off.

            Usergroups -> Usergroup Manager.

            Don't change any permissions on the "Specials" channel or its children. Otherwise, things like Image Uploads and Private Messages may not work.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

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            • #7
              Wayna, you was right, quota was 0 - i've manage it and PM now is working, thank you!

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              • #8
                Originally posted by Wayne Luke View Post

                Don't change any permissions on the "Specials" channel or its children. Otherwise, things like Image Uploads and Private Messages may not work.
                Glad you found the answer to you PM question Devorian

                Sorry to ask this in your thread and go off topic (support please delete if this breaks rules) but Wayne's comments about not changing "special" channels has really concerned me as editing "albums" permissions was the only way we could allow members to edit photo albums. This is my thread where I asked for help: https://www.vbulletin.com/forum/foru...eting-an-album
                __________________________________________
                We don't stop playing because we grow old;
                we grow old because we stop playing.
                GBS

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                • #9
                  Originally posted by MrsTiggywinkle View Post

                  Glad you found the answer to you PM question Devorian

                  Sorry to ask this in your thread and go off topic (support please delete if this breaks rules) but Wayne's comments about not changing "special" channels has really concerned me as editing "albums" permissions was the only way we could allow members to edit photo albums. This is my thread where I asked for help: https://www.vbulletin.com/forum/foru...eting-an-album
                  That would probably be a bug. The Special channels are only shown in the Channel Permissions system as a workaround for another problem where permissions could be reset incorrectly. Honestly, Albums haven't been used much so we haven't tested all use case scenarios. This and the fact that vBulletin 5 is fundamentally different under the hood is why you're encountering so many problems with them after upgrading.
                  Translations provided by Google.

                  Wayne Luke
                  The Rabid Badger - a vBulletin Cloud demonstration site.
                  vBulletin 5 API

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