Announcement

Collapse
No announcement yet.

unable_to_check_admin_permissions - error_information_x

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • [Bug / Issue] unable_to_check_admin_permissions - error_information_x

    Hi guys,

    Recently upgraded from 4.1 to 5.3.2.

    I currently have an open support request with this but it seems we've both hit a bit of a stalemate.

    New forum is accessible and all content has been upgraded. Admin CP is also accessible and working as intended.

    I'm facing a strange error however, when attempting to use any of the sitebuilder tools at the top of the page. Whilst logged in with superadmin after clicking one of the buttons, I'll see a "working..." banner. Shortly followed by the error in the subject:
    Code:
    unable_to_check_admin_permissions
    
    error_information_x
    Nothing logged in any error.log's. Access log reports the following:

    127.0.0.1 - - [11/Aug/2017:20:56:26 +0100] "POST /ajax/api/options/fetchValues HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:27 +0100] "POST /ajax/api/options/fetchValues HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:27 +0100] "POST /ajax/api/options/fetchValues HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:27 +0100] "POST /ajax/api/options/fetchValues HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:29 +0100] "POST /ajax/activate-sitebuilder HTTP/1.1" 200 41822 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:29 +0100] "POST /ajax/api/user/currentUserHasAdminPermission HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:30 +0100] "POST /ajax/api/phrase/getPhrases HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:30 +0100] "POST /ajax/api/phrase/getPhrases HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:30 +0100] "POST /ajax/api/phrase/getPhrases HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    127.0.0.1 - - [11/Aug/2017:20:56:30 +0100] "POST /ajax/api/phrase/getPhrases HTTP/1.1" 200 57 "http://new.ds3club.co.uk/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.90 Safari/537.36"

    Any suggestions? TIA.

  • #2
    Attached Files

    Comment


    • #3
      Reset the "Can Use Site Builder" permission under Usergroups -> Administrator Permissions.

      You can also set yourself as a Super Administrator in the /core/includes/config.php. Add your UserID to the proper variable.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API - Full / Mobile
      Vote for your favorite feature requests and the bugs you want to see fixed.

      Comment


      • #4
        Tried both, Super Admin is currently set. "Can use sitebuilder" permission wasn't initally configured after the upgrade but I've since re-enabled and disabled this a few times over.

        Your friendly colleague from support has also had the SA privileges assigned to him via core/includes/config.php to no avail.

        Unfortunately he's AFK for the day now and I'm trying to reduce the amount of time spent migrating to minimise loss of data for the inevitable switch over.

        Thanks for responding so soon Wayne.

        Comment


        • #5
          If you have a ticket open, the tech it is assigned to will have to access the database and do a little API logging to see what the problem is. That the errors isn't properly phrased is also a concern. Did you have any problems running the upgrade? Did you run it via the command line or web interface? Do you still have a pre-upgrade database if needed?
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API - Full / Mobile
          Vote for your favorite feature requests and the bugs you want to see fixed.

          Comment


          • #6
            Upgrade was a nightmare till the tech suggested a different upgrade route.

            Went to 4.2.5 and took a backup.

            Live is still on 4.2.1

            After upgrading from 4.2.5 to 5.2.3 via the web interface, I encountered a few issues with residual files from vB4 so moved the whole webroot into a backup folder, dumped a fresh copy of "upload" onto the server and ran "makeconfig.php". I've copied back a few folders since, such as images/attach/ to try and restore attachments in the forum.

            Aside from the sitebuilder not working, the rest of the site seems fine. I have access to the forum, admincp, groups, blogs, etc.. It all works as expected..

            It's just this pesky error when clicking along the top to save manually editing stylevars that's killing me


            Last update from tech was:

            Hi,

            Unfortunately the only thing I'm seeing is this response in Firebug:

            Invalid AJAX method called

            I can only find one other ticket referencing that and an upgrade to a (much) later version than he was already running fixed it - along with unspecified nginx rule changes - there's even only a single post in our forums with the same error - again, an unspecified rules change seemed to resolve that...

            I'll see if anyone else can shed any light and let you know - I'll update you when I hear from someone.

            Best regards.
            Are there any additionally logging tools you could point me to, in order to help identify what's going wrong? Debug mode left me confused and as mentioned before, nothing being output to error.log in the web engine, PHP, webroot logs..
            Last edited by Dangerousfish; Sat 12 Aug '17, 1:57am.

            Comment


            • #7
              Can you check in Firebug or other browser debugging tools what the AJAX request URL was when it encountered the "Invalid AJAX method called"? That error occurs if the method specified in the AJAX request URL is invalid or does not exist.

              GIPHY for vB5 AutoLinker Auto-Create Flag Report Topic Social Icons in Postbit Clear Cache Cron DragDrop Upload Topic AJAX AutoUpdate Custom Avatars Selector Stop Links in Posts...and more!

              Comment


              • #8
                Originally posted by Glenn Vergara View Post
                Can you check in Firebug or other browser debugging tools what the AJAX request URL was when it encountered the "Invalid AJAX method called"? That error occurs if the method specified in the AJAX request URL is invalid or does not exist.

                POST http://new.ds3club.co.uk/ajax/api/us...nPermission200 OK184ms
                Invalid AJAX method called

                Code:
                 
                date Sat, 12 Aug 2017 16:56:29 GMT
                content-encoding gzip
                server nginx
                age 0
                x-powered-by PHP/5.6.31
                content-type text/html; charset=ISO-8859-1
                via 1.1 varnish
                x-varnish 1979605224
                connection keep-alive
                accept-ranges bytes
                content-length 46
                x-ua-compatible IE=edge,chrome=1
                RequestHeaders
                Content-Type application/x-www-form-urlencoded; charset=UTF-8
                Accept application/json, text/javascript, */*; q=0.01
                X-Requested-With XMLHttpRequest
                adminPermission canusesitebuilder
                securitytoken <token>-<token>
                <I removed the security token>
                ----
                Then
                ----


                POST http://new.ds3club.co.uk/ajax/api/phrase/getPhrases200 OK253ms
                Invalid AJAX method called
                Code:
                 
                phrases[] alert
                phrases[] remove_all_photos_confirmation_message
                phrases[] remove_all_photos_q
                phrases[] upload
                phrases[] invalid_image_allowed_filetypes_are
                phrases[] uploading
                phrases[] you_are_already_editing_continue
                phrases[] you_must_be_logged_in_to_upload_photos
                phrases[] enter_url_file
                phrases[] channel_deleted_confirmation
                phrases[] error_uploading_image
                phrases[] confirm_delete
                phrases[] click_to_add_caption
                phrases[] confirm_delete_channel_has_x_posts_y_forums
                phrases[] attach_files
                phrases[] emails_sent_successfully
                phrases[] add_caption
                phrases[] enter_email_message_and_recipients
                phrases[] pmchat_reconnect_button_label
                phrases[] action
                phrases[] pmchat_idle_disconnected_title
                phrases[] active
                phrases[] pmchat_idle_disconnected_message
                phrases[] ad_list_description
                phrases[] pmchat_close_button_label
                phrases[] add_modules
                phrases[] more_options
                phrases[] add_subforum
                phrases[] forum
                phrases[] adding_multiple_modules_not_allowed
                phrases[] blog_memberblogLabel
                phrases[] all
                phrases[] saving
                phrases[] applying_new_template
                phrases[] unknown_error
                phrases[] are_you_sure_want_to_delete_ad_x
                phrases[] invalid_search_syntax
                phrases[] cannot_add_system_module
                phrases[] no_photos_found_or_post_deleted
                phrases[] cannot_convert_channel
                phrases[] gallery_slideshow
                phrases[] cannot_remove_system_module
                phrases[] vote
                phrases[] channels
                phrases[] votes
                phrases[] check_to_hide_module
                phrases[] vote_error_retrieving
                phrases[] choose_base_module
                phrases[] vote_first
                phrases[] choose_options_site_logo
                phrases[] vote_now
                phrases[] click_text_edit_title
                phrases[] vote_failed
                phrases[] confirm_deletion_gcpglobal
                phrases[] you_have_a_pending_edit_unsaved
                phrases[] confirm_deletion_x
                phrases[] wednesday_min
                phrases[] confirm_remove_page_desc
                phrases[] vote_cap
                phrases[] create_ad
                phrases[] vote_a_post
                phrases[] create_new_custom_module
                phrases[] usernametaken
                phrases[] delete
                phrases[] unvote_cap
                phrases[] display_order
                phrases[] unsubscribe_overlay_error
                phrases[] do_you_want_to_cancel_editing_search_module
                phrases[] unsubscribe
                phrases[] do_you_want_to_exit_without_saving_page
                phrases[] unfollow_error
                phrases[] do_you_want_to_remove_channel
                phrases[] unexpected_error
                phrases[] do_you_want_to_remove_forum
                phrases[] unable_to_contact_server_please_try_again
                phrases[] do_you_want_to_remove_module
                phrases[] unable_to_check_admin_permissions
                phrases[] do_you_want_to_remove_tab
                phrases[] thursday_min
                phrases[] drag_and_drop_module_here
                phrases[] tuesday_min
                phrases[] drop_page_here
                phrases[] time
                phrases[] dropping_container_module_into_container_module_not_allowed
                phrases[] the_report_has_been_sent
                phrases[] edit
                phrases[] thanks_for_signing_up_log_in
                phrases[] edit_ad_x
                phrases[] sunday_min
                phrases[] edit_blog_categories
                phrases[] soft_delete_visitorMessage
                phrases[] edit_custom_html_module
                phrases[] soft_delete_topic
                phrases[] edit_navigation_item
                phrases[] soft_delete_reply
                phrases[] edit_search_module
                phrases[] soft_delete_notes_visitorMessage
                phrases[] edit_site_logo
                phrases[] soft_delete_notes_topic
                phrases[] error_adding_widgets
                phrases[] soft_delete_notes_reply
                phrases[] error_cloning_widget
                phrases[] soft_delete_notes_media
                phrases[] error_deleting_page
                phrases[] soft_delete_notes_comment
                phrases[] error_fetching_channels
                phrases[] soft_delete_notes_blog
                phrases[] error_loading_search_config_script
                phrases[] soft_delete_media
                phrases[] error_processing_site_logo
                phrases[] soft_delete_comment
                phrases[] error_processing_site_logo_image_hosting
                phrases[] soft_delete_blog
                phrases[] error_renaming_module_title
                phrases[] september
                phrases[] error_retrieving_cloned_widget_template
                phrases[] send_report
                phrases[] error_retrieving_configuration
                phrases[] select_option_and_click_delete_button_visitorMessage
                phrases[] error_retrieving_list_user_groups
                phrases[] select_option_and_click_delete_button_topic
                phrases[] error_retrieving_modules
                phrases[] select_option_and_click_delete_button_reply
                phrases[] error_retrieving_navigation_bar_configuration
                phrases[] select_option_and_click_delete_button_media
                phrases[] error_retrieving_page_map
                phrases[] select_option_and_click_delete_button_comment
                phrases[] error_retrieving_templates
                phrases[] select_option_and_click_delete_button_blog
                phrases[] error_saving_configuration_module
                phrases[] see_more
                phrases[] error_saving_forums
                phrases[] see_less
                phrases[] error_saving_forums_code
                phrases[] search
                phrases[] error_saving_navigation_bar_configuration
                phrases[] saturday_min
                phrases[] error_saving_page
                phrases[] preview
                phrases[] error_saving_search_config
                phrases[] posttype_visitorMessage
                phrases[] error_saving_search_config_code
                phrases[] posttype_topic
                phrases[] error_saving_site_logo
                phrases[] posttype_reply
                phrases[] error_saving_site_logo_code
                phrases[] posttype_media
                phrases[] error_uploading_logo
                phrases[] posttype_comment
                phrases[] exit_without_saving_page
                phrases[] posttype_blog
                phrases[] expand
                phrases[] post_history
                phrases[] forum_changes_will_be_lost
                phrases[] post_comment
                phrases[] input_navigation_item_name
                phrases[] please_provide_search_string
                phrases[] input_target_url
                phrases[] please_enter_your_reason_why_you_want_to_flag_this_post
                phrases[] invalid_image_url
                phrases[] please_enter_your_email_address
                phrases[] main_navigation_bar
                phrases[] please_enter_your_comment
                phrases[] make_category
                phrases[] please_enter_video_url
                phrases[] make_forum
                phrases[] please_enter_link_url
                phrases[] manage_ads
                phrases[] please_enter_a_valid_url_and_click_attach
                phrases[] module_configuration
                phrases[] please_enter_a_username
                phrases[] module_icon
                phrases[] physically_remove_visitorMessage
                phrases[] move_not_allowed
                phrases[] physically_remove_topic
                phrases[] moving_main_nav_to_own_sub_nav_error
                phrases[] physically_remove_reply
                phrases[] moving_main_nav_with_sub_nav_error
                phrases[] physically_remove_media
                phrases[] new_navigation_item
                phrases[] physically_remove_comment
                phrases[] new_subnavigation_item
                phrases[] physically_remove_blog
                phrases[] next
                phrases[] people_who_liked
                phrases[] no_ad_added
                phrases[] passwords_must_match
                phrases[] no_configurations_found
                phrases[] password_must_be_at_least_four_chars
                phrases[] no_modules
                phrases[] onbeforeunload_message_while_editing_post
                phrases[] none
                phrases[] october
                phrases[] overwrite_template_continue
                phrases[] now
                phrases[] page_template_title_cannot_be_empty
                phrases[] november
                phrases[] page_title_cannot_be_empty
                phrases[] not_logged_no_permission
                phrases[] please_choose_overwrite_template_options
                phrases[] no_valid_tags_found
                phrases[] please_enter_channel_title
                phrases[] no_update_permissions
                phrases[] please_enter_new_module_title
                phrases[] no_permission
                phrases[] please_enter_new_template_name
                phrases[] no_one_voted
                phrases[] please_enter_page_name
                phrases[] no_leave_channel_permission
                phrases[] previous
                phrases[] no_icon
                phrases[] remove_channel
                phrases[] no_create_permissions
                phrases[] remove_channel_q
                phrases[] new_posts
                phrases[] remove_forum
                phrases[] monday_min
                phrases[] remove_forum_q
                phrases[] moderator
                phrases[] remove_module_q
                phrases[] minute
                phrases[] rename
                phrases[] may
                phrases[] rename_custom_module
                phrases[] march
                phrases[] reset
                phrases[] login_success_admin_auth
                phrases[] save
                phrases[] login
                phrases[] save_new_page
                phrases[] logged_out_while_editing_post
                phrases[] save_page
                phrases[] loading
                phrases[] search_results
                phrases[] leave
                phrases[] select_edit_link_header
                phrases[] june
                phrases[] special_options
                phrases[] july
                phrases[] sub_navigation_bar
                phrases[] join_error
                phrases[] subchannels_will_be_deleted
                phrases[] joined
                phrases[] switch_template
                phrases[] join
                phrases[] template_changes_will_be_lost
                phrases[] january
                phrases[] this_url_is_already_used
                phrases[] invalid_query_definition_x
                phrases[] title
                phrases[] invalid_username_specified_minlength_x
                phrases[] unable_to_delete_widget_instances
                phrases[] invalid_username_specified_maxlength_x
                phrases[] uncheck_to_unhide_module
                phrases[] invalid_username_specified
                phrases[] url_too_long
                phrases[] invalid_user_permissions
                phrases[] user_group_settings
                phrases[] invalid_special_channel_subscribe_request
                phrases[] warning
                phrases[] invalid_server_response_please_try_again
                phrases[] warning_gcpuser
                phrases[] invalid_request
                phrases[] you_are_here
                phrases[] invalid_email_address
                phrases[] you_can_also_drag_and_drop_modules_here
                phrases[] invalid_data_requested
                phrases[] you_cannot_revert_this_layout_confirm
                phrases[] invalid_data
                phrases[] you_must_specify_a_screen_layout
                phrases[] inlinemod_auth_password_empty
                phrases[] changed_extra_css_warning
                phrases[] hour
                phrases[] error_loading_css
                phrases[] go_to_first_new_post
                phrases[] error_setting_theme
                phrases[] friday_min
                phrases[] loading_themes
                phrases[] following_remove
                phrases[] no_preview_available
                phrases[] following_pending
                phrases[] revert
                phrases[] following
                phrases[] revert_extra_css_warning
                phrases[] follow_error
                phrases[] save_and_continue
                phrases[] follow
                phrases[] success
                phrases[] flag_a_post
                phrases[] there_are_no_themes_installed
                phrases[] february
                phrases[] confirm_action
                phrases[] existing_reply_will_be_deleted
                phrases[] style_generator_browser_not_supported
                phrases[] error_x
                phrases[] show_tooltips
                phrases[] error_saving_vote
                phrases[] hide_tooltips
                phrases[] error_posting_comment_code
                phrases[] enter_hex_value
                phrases[] error_loading_post
                phrases[] enter_distance_angle
                phrases[] error_loading_editor
                phrases[] enter_complement_hue
                phrases[] error_loading_ckeditor_script
                phrases[] enter_hue
                phrases[] error
                phrases[] err_invalid_name
                phrases[] email_addresses_must_match
                phrases[] err_order_need_name
                phrases[] edit_conversation
                phrases[] err_order_need_order
                phrases[] done
                phrases[] err_order_negative
                phrases[] december
                phrases[] err_order_too_large
                phrases[] conversation
                phrases[] ok_js
                phrases[] compare_versions
                phrases[] cancel_js
                phrases[] close
                phrases[] saved_style_x_successfully
                phrases[] cancel_edit
                phrases[] complementary_color
                phrases[] august
                phrases[] secondary_color_a
                phrases[] attach_video
                phrases[] primary_color
                phrases[] attach_link
                phrases[] enter_hex
                phrases[] april
                phrases[] primary0_info
                phrases[] all_changes_made_will_be_lost_would_you_like_to_continue
                phrases[] primary1_info
                phrases[] admin_auth
                phrases[] primary2_info
                phrases[] admin
                phrases[] primary3_info
                phrases[] yes
                phrases[] primary4_info
                phrases[] prompt
                phrases[] secondary0_info
                phrases[] ok
                phrases[] secondary1_info
                phrases[] no
                phrases[] secondary2_info
                phrases[] confirmation
                phrases[] secondary4_info
                phrases[] cancel
                phrases[] upload_more
                securitytoken <token>-<token>
                Source
                phrases%5B%5D=alert&phrases%5B%5D=cancel&phrases%5B%5D=confirmation&phrases%5B%5D=no&phras es%5B%5D=ok&phrases%5B%5D=prompt&phrases%5B%5D=yes&phrases%5B%5D=admin&phrases%5B%5D=admin _auth&phrases%5B%5D=all_changes_made_will_be_lost_would_you_like_to_continue&phrases%5B%5D =april&phrases%5B%5D=attach_link&phrases%5B%5D=attach_video&phrases%5B%5D=august&phrases%5 B%5D=cancel_edit&phrases%5B%5D=close&phrases%5B%5D=compare_versions&phrases%5B%5D=conversa tion&phrases%5B%5D=december&phrases%5B%5D=done&phrases%5B%5D=edit_conversation&phrases%5B% 5D=email_addresses_must_match&phrases%5B%5D=error&phrases%5B%5D=error_loading_ckeditor_scr ipt&phrases%5B%5D=error_loading_editor&phrases%5B%5D=error_loading_post&phrases%5B%5D=erro r_posting_comment_code&phrases%5B%5D=error_saving_vote&phrases%5B%5D=error_x&phrases%5B%5D =existing_reply_will_be_deleted&phrases%5B%5D=february&phrases%5B%5D=flag_a_post&phrases%5 B%5D=follow&phrases%5B%5D=follow_error&phrases%5B%5D=following&phrases%5B%5D=following_pen ding&phrases%5B%5D=following_remove&phrases%5B%5D=friday_min&phrases%5B%5D=go_to_first_new _post&phrases%5B%5D=hour&phrases%5B%5D=inlinemod_auth_password_empty&phrases%5B%5D=invalid _data&phrases%5B%5D=invalid_data_requested&phrases%5B%5D=invalid_email_address&phrases%5B% 5D=invalid_request&phrases%5B%5D=invalid_server_response_please_try_again&phrases%5B%5D=in valid_special_channel_subscribe_request&phrases%5B%5D=invalid_user_permissions&phrases%5B% 5D=invalid_username_specified&phrases%5B%5D=invalid_username_specified_maxlength_x&phrases %5B%5D=invalid_username_specified_minlength_x&phrases%5B%5D=invalid_query_definition_x&phr ases%5B%5D=january&phrases%5B%5D=join&phrases%5B%5D=joined&phrases%5B%5D=join_error&phrase s%5B%5D=july&phrases%5B%5D=june&phrases%5B%5D=leave&phrases%5B%5D=loading&phrases%5B%5D=lo gged_out_while_editing_post&phrases%5B%5D=login&phrases%5B%5D=login_success_admin_auth&phr ases%5B%5D=march&phrases%5B%5D=may&phrases%5B%5D=minute&phrases%5B%5D=moderator&phrases%5B %5D=monday_min&phrases%5B%5D=new_posts&phrases%5B%5D=no_create_permissions&phrases%5B%5D=n o_icon&phrases%5B%5D=no_leave_channel_permission&phrases%5B%5D=no_one_voted&phrases%5B%5D= no_permission&phrases%5B%5D=no_update_permissions&phrases%5B%5D=no_valid_tags_found&phrase s%5B%5D=not_logged_no_permission&phrases%5B%5D=november&phrases%5B%5D=now&phrases%5B%5D=oc tober&phrases%5B%5D=onbeforeunload_message_while_editing_post&phrases%5B%5D=password_must_ be_at_least_four_chars&phrases%5B%5D=passwords_must_match&phrases%5B%5D=people_who_liked&p hrases%5B%5D=physically_remove_blog&phrases%5B%5D=physically_remove_comment&phrases%5B%5D= physically_remove_media&phrases%5B%5D=physically_remove_reply&phrases%5B%5D=physically_rem ove_topic&phrases%5B%5D=physically_remove_visitorMessage&phrases%5B%5D=please_enter_a_user name&phrases%5B%5D=please_enter_a_valid_url_and_click_attach&phrases%5B%5D=please_enter_li nk_url&phrases%5B%5D=please_enter_video_url&phrases%5B%5D=please_enter_your_comment&phrase s%5B%5D=please_enter_your_email_address&phrases%5B%5D=please_enter_your_reason_why_you_wan t_to_flag_this_post&phrases%5B%5D=please_provide_search_string&phrases%5B%5D=post_comment& phrases%5B%5D=post_history&phrases%5B%5D=posttype_blog&phrases%5B%5D=posttype_comment&phra ses%5B%5D=posttype_media&phrases%5B%5D=posttype_reply&phrases%5B%5D=posttype_topic&phrases %5B%5D=posttype_visitorMessage&phrases%5B%5D=preview&phrases%5B%5D=saturday_min&phrases%5B %5D=search&phrases%5B%5D=see_less&phrases%5B%5D=see_more&phrases%5B%5D=select_option_and_c lick_delete_button_blog&phrases%5B%5D=select_option_and_click_delete_button_comment&phrase s%5B%5D=select_option_and_click_delete_button_media&phrases%5B%5D=select_option_and_click_ delete_button_reply&phrases%5B%5D=select_option_and_click_delete_button_topic&phrases%5B%5 D=select_option_and_click_delete_button_visitorMessage&phrases%5B%5D=send_report&phrases%5 B%5D=september&phrases%5B%5D=soft_delete_blog&phrases%5B%5D=soft_delete_comment&phrases%5B %5D=soft_delete_media&phrases%5B%5D=soft_delete_notes_blog&phrases%5B%5D=soft_delete_notes _comment&phrases%5B%5D=soft_delete_notes_media&phrases%5B%5D=soft_delete_notes_reply&phras es%5B%5D=soft_delete_notes_topic&phrases%5B%5D=soft_delete_notes_visitorMessage&phrases%5B %5D=soft_delete_reply&phrases%5B%5D=soft_delete_topic&phrases%5B%5D=soft_delete_visitorMes sage&phrases%5B%5D=sunday_min&phrases%5B%5D=thanks_for_signing_up_log_in&phrases%5B%5D=the _report_has_been_sent&phrases%5B%5D=time&phrases%5B%5D=tuesday_min&phrases%5B%5D=thursday_ min&phrases%5B%5D=unable_to_check_admin_permissions&phrases%5B%5D=unable_to_contact_server _please_try_again&phrases%5B%5D=unexpected_error&phrases%5B%5D=unfollow_error&phrases%5B%5 D=unsubscribe&phrases%5B%5D=unsubscribe_overlay_error&phrases%5B%5D=unvote_cap&phrases%5B% 5D=usernametaken&phrases%5B%5D=vote_a_post&phrases%5B%5D=vote_cap&phrases%5B%5D=wednesday_ min&phrases%5B%5D=you_have_a_pending_edit_unsaved&phrases%5B%5D=vote_failed&phrases%5B%5D= vote_now&phrases%5B%5D=vote_first&phrases%5B%5D=vote_error_retrieving&phrases%5B%5D=votes& phrases%5B%5D=vote&phrases%5B%5D=gallery_slideshow&phrases%5B%5D=no_photos_found_or_post_d eleted&phrases%5B%5D=invalid_search_syntax&phrases%5B%5D=unknown_error&phrases%5B%5D=savin g&phrases%5B%5D=blog_memberblogLabel&phrases%5B%5D=forum&phrases%5B%5D=more_options&phrase s%5B%5D=pmchat_close_button_label&phrases%5B%5D=pmchat_idle_disconnected_message&phrases%5 B%5D=pmchat_idle_disconnected_title&phrases%5B%5D=pmchat_reconnect_button_label&phrases%5B %5D=add_caption&phrases%5B%5D=attach_files&phrases%5B%5D=click_to_add_caption&phrases%5B%5 D=error_uploading_image&phrases%5B%5D=invalid_image_allowed_filetypes_are&phrases%5B%5D=re move_all_photos_confirmation_message&phrases%5B%5D=remove_all_photos_q&phrases%5B%5D=uploa d&phrases%5B%5D=upload_more&phrases%5B%5D=uploading&phrases%5B%5D=you_are_already_editing_ continue&phrases%5B%5D=you_must_be_logged_in_to_upload_photos&phrases%5B%5D=enter_url_file &phrases%5B%5D=channel_deleted_confirmation&phrases%5B%5D=confirm_delete&phrases%5B%5D=con firm_delete_channel_has_x_posts_y_forums&phrases%5B%5D=emails_sent_successfully&phrases%5B %5D=enter_email_message_and_recipients&phrases%5B%5D=action&phrases%5B%5D=active&phrases%5 B%5D=ad_list_description&phrases%5B%5D=add_modules&phrases%5B%5D=add_subforum&phrases%5B%5 D=adding_multiple_modules_not_allowed&phrases%5B%5D=all&phrases%5B%5D=applying_new_templat e&phrases%5B%5D=are_you_sure_want_to_delete_ad_x&phrases%5B%5D=cannot_add_system_module&ph rases%5B%5D=cannot_convert_channel&phrases%5B%5D=cannot_remove_system_module&phrases%5B%5D =channels&phrases%5B%5D=check_to_hide_module&phrases%5B%5D=choose_base_module&phrases%5B%5 D=choose_options_site_logo&phrases%5B%5D=click_text_edit_title&phrases%5B%5D=confirm_delet ion_gcpglobal&phrases%5B%5D=confirm_deletion_x&phrases%5B%5D=confirm_remove_page_desc&phra ses%5B%5D=create_ad&phrases%5B%5D=create_new_custom_module&phrases%5B%5D=delete&phrases%5B %5D=display_order&phrases%5B%5D=do_you_want_to_cancel_editing_search_module&phrases%5B%5D= do_you_want_to_exit_without_saving_page&phrases%5B%5D=do_you_want_to_remove_channel&phrase s%5B%5D=do_you_want_to_remove_forum&phrases%5B%5D=do_you_want_to_remove_module&phrases%5B% 5D=do_you_want_to_remove_tab&phrases%5B%5D=drag_and_drop_module_here&phrases%5B%5D=drop_pa ge_here&phrases%5B%5D=dropping_container_module_into_container_module_not_allowed&phrases% 5B%5D=edit&phrases%5B%5D=edit_ad_x&phrases%5B%5D=edit_blog_categories&phrases%5B%5D=edit_c ustom_html_module&phrases%5B%5D=edit_navigation_item&phrases%5B%5D=edit_search_module&phra ses%5B%5D=edit_site_logo&phrases%5B%5D=error_adding_widgets&phrases%5B%5D=error_cloning_wi dget&phrases%5B%5D=error_deleting_page&phrases%5B%5D=error_fetching_channels&phrases%5B%5D =error_loading_search_config_script&phrases%5B%5D=error_processing_site_logo&phrases%5B%5D =error_processing_site_logo_image_hosting&phrases%5B%5D=error_renaming_module_title&phrase s%5B%5D=error_retrieving_cloned_widget_template&phrases%5B%5D=error_retrieving_configurati on&phrases%5B%5D=error_retrieving_list_user_groups&phrases%5B%5D=error_retrieving_modules& phrases%5B%5D=error_retrieving_navigation_bar_configuration&phrases%5B%5D=error_retrieving _page_map&phrases%5B%5D=error_retrieving_templates&phrases%5B%5D=error_saving_configuratio n_module&phrases%5B%5D=error_saving_forums&phrases%5B%5D=error_saving_forums_code&phrases% 5B%5D=error_saving_navigation_bar_configuration&phrases%5B%5D=error_saving_page&phrases%5B %5D=error_saving_search_config&phrases%5B%5D=error_saving_search_config_code&phrases%5B%5D =error_saving_site_logo&phrases%5B%5D=error_saving_site_logo_code&phrases%5B%5D=error_uplo ading_logo&phrases%5B%5D=exit_without_saving_page&phrases%5B%5D=expand&phrases%5B%5D=forum _changes_will_be_lost&phrases%5B%5D=input_navigation_item_name&phrases%5B%5D=input_target_ url&phrases%5B%5D=invalid_image_url&phrases%5B%5D=main_navigation_bar&phrases%5B%5D=make_c ategory&phrases%5B%5D=make_forum&phrases%5B%5D=manage_ads&phrases%5B%5D=module_configurati on&phrases%5B%5D=module_icon&phrases%5B%5D=move_not_allowed&phrases%5B%5D=moving_main_nav_ to_own_sub_nav_error&phrases%5B%5D=moving_main_nav_with_sub_nav_error&phrases%5B%5D=new_na vigation_item&phrases%5B%5D=new_subnavigation_item&phrases%5B%5D=next&phrases%5B%5D=no_ad_ added&phrases%5B%5D=no_configurations_found&phrases%5B%5D=no_modules&phrases%5B%5D=none&ph rases%5B%5D=overwrite_template_continue&phrases%5B%5D=page_template_title_cannot_be_empty& phrases%5B%5D=page_title_cannot_be_empty&phrases%5B%5D=please_choose_overwrite_template_op tions&phrases%5B%5D=please_enter_channel_title&phrases%5B%5D=please_enter_new_module_title &phrases%5B%5D=please_enter_new_template_name&phrases%5B%5D=please_enter_page_name&phrases %5B%5D=previous&phrases%5B%5D=remove_channel&phrases%5B%5D=remove_channel_q&phrases%5B%5D= remove_forum&phrases%5B%5D=remove_forum_q&phrases%5B%5D=remove_module_q&phrases%5B%5D=rena me&phrases%5B%5D=rename_custom_module&phrases%5B%5D=reset&phrases%5B%5D=save&phrases%5B%5D =save_new_page&phrases%5B%5D=save_page&phrases%5B%5D=search_results&phrases%5B%5D=select_e dit_link_header&phrases%5B%5D=special_options&phrases%5B%5D=sub_navigation_bar&phrases%5B% 5D=subchannels_will_be_deleted&phrases%5B%5D=switch_template&phrases%5B%5D=template_change s_will_be_lost&phrases%5B%5D=this_url_is_already_used&phrases%5B%5D=title&phrases%5B%5D=un able_to_delete_widget_instances&phrases%5B%5D=uncheck_to_unhide_module&phrases%5B%5D=url_t oo_long&phrases%5B%5D=user_group_settings&phrases%5B%5D=warning&phrases%5B%5D=warning_gcpu ser&phrases%5B%5D=you_are_here&phrases%5B%5D=you_can_also_drag_and_drop_modules_here&phras es%5B%5D=you_cannot_revert_this_layout_confirm&phrases%5B%5D=you_must_specify_a_screen_lay out&phrases%5B%5D=changed_extra_css_warning&phrases%5B%5D=error_loading_css&phrases%5B%5D= error_setting_theme&phrases%5B%5D=loading_themes&phrases%5B%5D=no_preview_available&phrase s%5B%5D=revert&phrases%5B%5D=revert_extra_css_warning&phrases%5B%5D=save_and_continue&phra ses%5B%5D=success&phrases%5B%5D=there_are_no_themes_installed&phrases%5B%5D=confirm_action &phrases%5B%5D=style_generator_browser_not_supported&phrases%5B%5D=show_tooltips&phrases%5 B%5D=hide_tooltips&phrases%5B%5D=enter_hex_value&phrases%5B%5D=enter_distance_angle&phrase s%5B%5D=enter_complement_hue&phrases%5B%5D=enter_hue&phrases%5B%5D=err_invalid_name&phrase s%5B%5D=err_order_need_name&phrases%5B%5D=err_order_need_order&phrases%5B%5D=err_order_neg ative&phrases%5B%5D=err_order_too_large&phrases%5B%5D=ok_js&phrases%5B%5D=cancel_js&phrase s%5B%5D=saved_style_x_successfully&phrases%5B%5D=complementary_color&phrases%5B%5D=seconda ry_color_a&phrases%5B%5D=primary_color&phrases%5B%5D=enter_hex&phrases%5B%5D=primary0_info &phrases%5B%5D=primary1_info&phrases%5B%5D=primary2_info&phrases%5B%5D=primary3_info&phras es%5B%5D=primary4_info&phrases%5B%5D=secondary0_info&phrases%5B%5D=secondary1_info&phrases %5B%5D=secondary2_info&phrases%5B%5D=secondary4_info&securitytoken=1502556968-e1974ed40ce7042f583036a395fa85672113bf72
                Code:
                 
                errorThrown SyntaxError: Unexpected token I in JSON at position 0 {}
                jqXHRStatus 200
                textStatus "parsererror"

                Comment


                • #9
                  Given the length of time since the last backup it's likely I'm going to need to carry out a full upgrade again to bring this up to date (unless there's a way of importing old forum content from VB4 to VB5?

                  I'd much prefer to have addressed this issue before upgrading however before starting again.

                  Failing that, can anyone confirm if this sort of functionality would be covered by paying for an upgrade and how long this process is likely to take?

                  Comment


                  • #10
                    Is the user that you're using specified as the Super Administrator in the config.php or is this a different user? Are you blocking any javascript? Can you verify that there are no missing files in the upload?
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud demonstration site.
                    vBulletin 5 API - Full / Mobile
                    Vote for your favorite feature requests and the bugs you want to see fixed.

                    Comment


                    • #11
                      Originally posted by Wayne Luke View Post
                      Is the user that you're using specified as the Super Administrator in the config.php or is this a different user? Are you blocking any javascript? Can you verify that there are no missing files in the upload?
                      I can confirm the user I was connecting with was the Super Admin.

                      Ran a separate fresh install of 5.3.2 and the error still exists suggesting an error with the web/php engine. Incredibly frustrating given that the VB4 site is still functional even after the PHP and MySQL Upgrades that have taken place.

                      Javascript is not being blocked and the error is replicable on three different browsers.

                      I've since burnt down that migration and spent a few hours last night carrying out a fresh upgrade to ensure I have fresh data if I can ever resolve this error.

                      Comment


                      • #12
                        It looks like you're using Varnish cache. Can you temporarily disable it to see if that makes a difference.

                        GIPHY for vB5 AutoLinker Auto-Create Flag Report Topic Social Icons in Postbit Clear Cache Cron DragDrop Upload Topic AJAX AutoUpdate Custom Avatars Selector Stop Links in Posts...and more!

                        Comment


                        • #13
                          Varnish is in place for GEO-IP filtering and to manage HTTPS redirects. I've disabled that and tested over HTTP and HTTPS only to encounter the same isssue - Good suggestion though, it's something I had already thought may have been related.

                          I suspect the main gripe of my issues is coming from the rewriting being done by NGINX. I've bastardised this to hell in so many different forms and keep facing the same brick wall when I get to the end.

                          Comment


                          • #14
                            What are the exact rules you have in your NGINX virtual host for the site? Unfortunately, we don't have the resources to test NGINX and it is generally relegated to Advanced Server Administrators to configure. People who know more about server configuration than we do. One of the reasons we don't provide support for server configuration.
                            Translations provided by Google.

                            Wayne Luke
                            The Rabid Badger - a vBulletin Cloud demonstration site.
                            vBulletin 5 API - Full / Mobile
                            Vote for your favorite feature requests and the bugs you want to see fixed.

                            Comment


                            • #15
                              Got it all working, thanks for everyones help here.

                              A combination of failed upgrades with legacy VB4 files in root. The latest error as suggested was a flawed nginx config. I stripped it back to bare bones and used the default nginx.conf provided in do_not_upload.

                              Thanks once again everyone.

                              Comment

                              Related Topics

                              Collapse

                              Working...
                              X