A member of my site sent me a screenshot of his issue. He can't read our content using his iPhone because it's covered with another pop up window. Just wondering how we fix the issue for him? Thank you!
Announcement
Collapse
No announcement yet.
Member has a viewing issue
Collapse
X
-
Originally posted by Glenn Vergara View PostHe just has to tap outside the yellow popup and it will go away. It shouldn't stop him from using the site.
Comment
-
Originally posted by Glenn Vergara View PostThen just ask him to reload the page. The only way to get that popup is by doing a "long press" on a topic title.
Comment
-
Originally posted by Scott Schrader View Post
He can't reload every time he goes back to topics to make it go away. It's a unique issue he's got for sure, but nothing so far solves it unfortunately.
Comment
-
What version of iOS does this user have on their iPhone? What browser is he using?
I get these results on this site using Safari under iOS 10.3.3:- Hard Long Press - Opens the link in the 3D Touch Peak Window. Release and it closes.
- Soft Long Press - Opens dialog asking if I want to open the link in a new tab or reader mode.
Using Google Chrome on the same device, it opens a dialog asking me how I want to open the link whether it is a hard or soft long press.
Simply tapping the link normally opens the topic in the current tab. In Google Chrome, it starts to load the topic preview but doesn't finish before it loads the next page.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API
Comment
widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
Comment