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  • 500 Error

    Today I went to the website and it got me to a 500 Error.

    What could it be?

    The one thing I did was changing my password on the Cpanel in which I have the VBulletin files.

    Would changing the password of my Cpanel create a 500 Error to the site?

    How could I fix it?


  • #2
    A 500 error could literally be any server issue. Are you receiving error logs in your e-mail or in an error log on your server? If you have the specific error we can try to assist you in resolving it.

    Comment


    • #3
      Is there an error_log file in your vBulletin directory? If so, what are the last ten lines in the file?

      Also enabling debug mode often gives more information. Please see this entry in our Blogs on how to enable Debug Mode within vB5:

      http://www.vbulletin.com/go/vb5debug
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

      Comment


      • #4
        Ok..

        So I do have an error log in the VBulletin file.

        I think the last line would be this one:


        [14-Jun-2017 23:04:05 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/mystuff/public_html/home/core/vb/api/wrapper.php on line 170

        Also talked to somebody from Godaddy trying to find out what was wrong, they said it was something from my htaccess??


        Comment


        • #5
          Did you also change the database password? If yes, you have to also update it in the /core/includes/config.php.

          GIPHY for vB5 AutoLinker Auto-Create Flag Report Topic Social Icons in Postbit Clear Cache Cron DragDrop Upload Topic AJAX AutoUpdate Custom Avatars Selector Stop Links in Posts...and more!

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          • #6
            Originally posted by elindo View Post
            Ok..

            So I do have an error log in the VBulletin file.

            I think the last line would be this one:


            [14-Jun-2017 23:04:05 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/mystuff/public_html/home/core/vb/api/wrapper.php on line 170
            Add your Administrator's userid to the /core/config.php file as a Super Administrator. You're looking for this code:
            Code:
            // ****** SUPER ADMINISTRATORS ******
            // The userids specified below will have permission to access all areas of vBulletin 5.
            // Note that this is different to vB3 & vB4 where they only had extra permissions in the
            // Admin Control Panel. Be very careful who you grant this super power to.
            // The name of this setting has changed from superadministrator to superadmins.
            // This is to avoid the accidental granting of this permission when using older config files.
            $config['SpecialUsers']['superadmins'] = '1';
            Also talked to somebody from Godaddy trying to find out what was wrong, they said it was something from my htaccess??
            The default vBulletin 5.X .htaccess file works without problem on GoDaddy.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              I didn't change the password on the database.

              What about the Super Administrators? Is that something from the install?

              Now the Error I have is:


              Forbidden

              You don't have permission to access / on this server.


              Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

              Comment


              • #8
                That error is from the web server. It is usually caused because you don't have permission to access whatever URL you're trying to access. The Web Server Administrator can give you more information.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #9
                  This is the last error I have today:

                  on line 170
                  [28-Jun-2017 20:26:11 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/name/public_html/home/core/vb/api/wrapper.php on line 170

                  Comment


                  • #10
                    Error 403 is gone.

                    I have: This page isnít working

                    progressiveoutlet.com is currently unable to handle this request.

                    HTTP ERROR 500

                    Comment


                    • #11
                      BTW...

                      Is there a way to get notification via email when somebody answers this thread?

                      Comment


                      • #12
                        The URL is redirecting to http://progressiveoutlet.com/home/welcome_to_politics and is resulting in a white page.

                        You have no scripts running on that page. It consists entirely of an opening and closing html tag and an opening and closing body tag.

                        Did you uninstall the files?

                        Comment


                        • #13
                          wow...

                          I haven't done anything to the files. I try to leave it alone.

                          Why in the world does it keep on breaking?

                          Do I have to do another re-install?



                          Comment


                          • #14
                            This is the last error I have:
                            on line 170
                            [28-Jun-2017 21:17:54 UTC] PHP Fatal error: Call to a member function hasAdminPermission() on null in /home/name/public_html/home/core/vb/api/wrapper.php on line 170

                            Comment


                            • #15
                              Question:

                              The "Master Server" password. Is that the Cpanel password?

                              Comment

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