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  • LFWK
    replied
    Originally posted by Wayne Luke View Post
    You need to talk to Dragonbyte Tech as the error is coming from vBShout. You can disable that extension in your AdminCP and then turn off your site.

    Disable Extensions under Hooks & Products -> Extension Manager.

    Code:
    Exception API Error
    Controller: vbshout_core
    Method: getCopyright
    Whoops, so it is. Thought we'd disabled that in its entirety, though it looks not. Thank you for the reply, will close this now.

    Leave a comment:


  • Wayne Luke
    replied
    You need to talk to Dragonbyte Tech as the error is coming from vBShout. You can disable that extension in your AdminCP and then turn off your site.

    Disable Extensions under Hooks & Products -> Extension Manager.

    Code:
    Exception API Error
    Controller: vbshout_core
    Method: getCopyright

    Leave a comment:


  • LFWK
    replied
    Hi Wayne Luke - I replied to my Ticket, but thought if I posted the reply here too, it may prove useful in the future, should anyone else have a similar issue (as is often the case with scripts, etc). It also means I can quickly find my replies to issues should I need them :-)

    ----

    Code:
    Error :API Error
    Controller: vbshout_core
    Method: getCopyright
    Error(s):
    array (
    0 =>
    array (
    0 => '<p>After a long discussion between the team, we are re-evaluating the Infinite Infinity project, and have taken the Forum down whilst we do so.</p>
    <p>We have put our heart and soul into this project, and are excited to see it flourish, but there is still a way to go in terms of the community, which right now, leaves a lot to be desired.</p>',
    ),
    1 =>
    array (
    0 => 'exception_trace',
    1 => '## /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/core/vb/api.php(513) Exception Thrown
    #0 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/core/vb/api/wrapper.php(116): vB_Api->checkApiState(\'getCopyright\')
    #1 [internal function]: vB_Api_Wrapper->__call(\'getCopyright\', Array)
    #2 [internal function]: vB_Api_Wrapper->getCopyright()
    #3 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/api/interface/collapsed.php(198): call_user_func_array(Array, Array)
    #4 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/runtime.php(548): Api_Interface_Collapsed->callApi(\'vbshout_core\', \'getCopyright\', Array, false, true)
    #5 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(318) : eval()\'d code(1): vB5_Template_Runtime::parseData(\'vbshout_core\', \'getCopyright\')
    #6 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(318): eval()
    #7 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/cache.php(134): vB5_Template->render(false)
    #8 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(340): vB5_Template_Cache->replacePlaceholders(\'</div>\\r\\n\\t<div c...\')
    #9 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/cache.php(134): vB5_Template->render(false)
    #10 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(340): vB5_Template_Cache->replacePlaceholders(\'\\r\\n\\t<meta proper...\')
    #11 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/applicationabstract.php(541): vB5_Template->render()
    #12 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/frontend/routing.php(154): vB5_ApplicationAbstract::showMsgPage(\'\', \'<p>After a long...\', \'bbclosedreason\')
    #13 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/frontend/application.php(21): vB5_Frontend_Routing->setRoutes()
    #14 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/index.php(58): vB5_Frontend_Application::init(\'config.php\')
    #15 {main}',
    ),
    )
    
    on line 552 in /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/runtime.php
    Step 0: showErrorPage() called on line 276 in /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/applicationabstract.php
    Step 1: handleException() called
    Exception API Error
    Controller: vbshout_core
    Method: getCopyright
    Error(s):
    array (
    0 =>
    array (
    0 => '<p>After a long discussion between the team, we are re-evaluating the Infinite Infinity project, and have taken the Forum down whilst we do so.</p>
    <p>We have put our heart and soul into this project, and are excited to see it flourish, but there is still a way to go in terms of the community, which right now, leaves a lot to be desired.</p>',
    ),
    1 =>
    array (
    0 => 'exception_trace',
    1 => '## /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/core/vb/api.php(513) Exception Thrown
    #0 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/core/vb/api/wrapper.php(116): vB_Api->checkApiState(\'getCopyright\')
    #1 [internal function]: vB_Api_Wrapper->__call(\'getCopyright\', Array)
    #2 [internal function]: vB_Api_Wrapper->getCopyright()
    #3 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/api/interface/collapsed.php(198): call_user_func_array(Array, Array)
    #4 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/runtime.php(548): Api_Interface_Collapsed->callApi(\'vbshout_core\', \'getCopyright\', Array, false, true)
    #5 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(318) : eval()\'d code(1): vB5_Template_Runtime::parseData(\'vbshout_core\', \'getCopyright\')
    #6 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(318): eval()
    #7 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/cache.php(134): vB5_Template->render(false)
    #8 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(340): vB5_Template_Cache->replacePlaceholders(\'</div>\\r\\n\\t<div c...\')
    #9 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/cache.php(134): vB5_Template->render(false)
    #10 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template.php(340): vB5_Template_Cache->replacePlaceholders(\'\\r\\n\\t<meta proper...\')
    #11 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/applicationabstract.php(460): vB5_Template->render()
    #12 /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/applicationabstract.php(276): vB5_ApplicationAbstract::showErrorPage(Array, false)
    #13 [internal function]: vB5_ApplicationAbstract::handleException(Object(vB5_Exception_Api))
    #14 {main}',
    ),
    )
    
    on line 552 in /var/www/vhosts/letsplayagame.co.uk/forum.letsplayagame.co.uk/includes/vb5/template/runtime.php

    Leave a comment:


  • Wayne Luke
    replied
    Please, enable debug mode on your site. Follow these instructions.

    1. Open your /config.php file and find the following line:
    Code:
    $config['debug'] = false;
    2. Change this line to:
    Code:
    $config['debug'] = true;
    3. Save the file and upload it to your server.

    4. Open the /core/includes/config.php file and find the following line:
    Code:
    // $config['Misc']['debug'] = true;
    5. Change it to:
    Code:
    $config['Misc']['debug'] = true;
    6. Save and upload the file to your server.


    What does the error say now?

    Leave a comment:


  • LFWK
    started a topic [Bug / Issue] Turning the Site Off = A System Error has occured.

    Turning the Site Off = A System Error has occured.

    Hi,

    I have opened a Support ticket, but have heard nothing back in a couple of days, and this is a time sensitive issue.

    When I use the Turn Site Off feature in 5.3.0, I get "A System Error has occured." as does anyone visiting the front facing Forum.

    No idea why, can anyone enlighten me? URL = https://forum.letsplayagame.co.uk

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