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Some users can't log in after upgrade

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  • [Bug / Issue] Some users can't log in after upgrade

    after upgrade 3.6.4 to 5.2.5

    some users can't login with 'invalid username or password'
    other users are login well

    how can I fix this problem?
    Last edited by idis; Wed 12 Apr '17, 12:43am.

  • #2
    Have the users with the problem delete the cookies for your site and clear their browser cache.

    Can they log in now?

    If not, then reset their passwords in the AdminCP by typing a new password in the password box.

    Can they log in now?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API - Full / Mobile
    Vote for your favorite feature requests and the bugs you want to see fixed.

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