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Deleted PMs, but Inbox shows pages of them.

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  • Deleted PMs, but Inbox shows pages of them.

    I went through and did a cleanup of my PMs. Deleted all of them page by page until there were none left. My inbox is empty, but it shows 13 pages of PMs. I can go page by page and every page is blank.

    This is coming from an upgrade from 4.2.3 to 5.2.6. I tried the Rebuild PM counts but that didn't do anything.

    any help would be appreciated.

  • #2
    Have you cleared the System Cache via AdminCP?
    Vote for:

    - *Admin Settable Paid Subscription Reminder Timeframe*
    -
    *PM - Add ability to reply to originator only*
    - Add Admin ability to auto-subscribe users to specific channel(s)
    - "Quick Route" Interface...

    Comment


    • #3
      Yup, I have. Several times. Didn't change a thing. Not quite sure what to make of this. PM count is correct, but it shows all those empty pages still.

      Comment


      • #4
        May I ask why you're deleting them?

        PMs are topics and shared by two or more people. All people need to delete them for them to be completely gone.

        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API - Full / Mobile
        Vote for your favorite feature requests and the bugs you want to see fixed.

        Comment


        • #5
          Mostly because they're old and unneeded anymore. Plus a lot of the users that sent them are no longer members of the forum. Spring cleaning, you know?

          Comment


          • #6
            Without access to the server, we can't tell explicitly why they still appear.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API - Full / Mobile
            Vote for your favorite feature requests and the bugs you want to see fixed.

            Comment


            • #7
              Originally posted by Wayne Luke View Post
              Without access to the server, we can't tell explicitly why they still appear.
              Well I can setup an account. Should I open a ticket for something like this?

              Comment


              • #8
                Yes.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud demonstration site.
                vBulletin 5 API - Full / Mobile
                Vote for your favorite feature requests and the bugs you want to see fixed.

                Comment

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