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Image upload: The file you are trying to upload is corrupted.

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  • Image upload: The file you are trying to upload is corrupted.

    I've got a support ticket open on this 1567657 but have not had any contact since 10AM this morning. The issues appeared after update 5.2.5 and upgrading to 5.2.6 did not resolve the issue.

    In the support ticket I was informed to check my upload size cap, it was set at 9 Mb. I sent this in the ticket and have not heard anything since. Not happy right now.

  • #2
    Originally posted by judsonian View Post
    I've got a support ticket open on this 1567657 but have not had any contact since 10AM this morning. The issues appeared after update 5.2.5 and upgrading to 5.2.6 did not resolve the issue.

    In the support ticket I was informed to check my upload size cap, it was set at 9 Mb. I sent this in the ticket and have not heard anything since. Not happy right now.
    We do work on other customer issues, we cannot get to everybody instantly. Once a ticket is with an agent, it will stay with that agent, and they are not on duty 24/7.
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