Site not working

[sudbury8]

Some people are trying to sign in on my forum and this what happen after trying to sign in.It only happens to a couple of individuals ,nothing has changed on my site
Does any know what is going on here ??
Thank You, Terry

[Necrophyte]

If you just upgraded now, most of them will have old cookies and such. Get them to press CTRL+F5. Also try clearing system cache in maintenance under admincp.

[sudbury8]

Hi
What do you mean get them to press CTRL+5??

[Necrophyte]

Hold the CTRL key, and then press the F5 Key.
This will force their browser to update.
http://stackoverflow.com/questions/8...refresh-button

[sudbury8]

Do they do this before they sign in on my site??

[Lynne]

He's basically talking about doing a Force Refresh of your forum page. Their browser may have cached some of the files that have been changed in the upgrade. So, doing a Force Refresh of their browser when they get to your forum page will force the browser to grab all new files from the site.

[Necrophyte]

Yes Sir.