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Heavy error - I can't see the left side of admincp

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  • Heavy error - I can't see the left side of admincp

    After uploading addon, I can't see the left side of admincp, how to resolve this problem?

  • #2
    Uninstall the add-on in the first instance, to restore your functionality.

    Then contact the add-on author for support with the actual issue.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.5.6 Demo
    AdminAmmo - My Cloud Demo

    Comment


    • #3
      Yes, I uninstall the add-on, but nothing changed.

      Comment


      • #4
        Have you removed all its files as well as uninstalling it?
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.6 Demo
        AdminAmmo - My Cloud Demo

        Comment


        • #5
          Maybe the problem could be resolved by upgrading current version of vBulletin till 5.2.5. ? To rewrite file's....

          Comment


          • #6
            Originally posted by Gardarika View Post
            Maybe the problem could be resolved by upgrading current version of vBulletin till 5.2.5. ? To rewrite file's....
            You should always run the latest version of vB5, however upgrading a broken site usually results in an upgraded, but still broken, site. You should try and fix this first.

            Have you done as I mentioned and removed all the add-on files?
            If so, run /admincp/index.php?do=buildbitfields in the browser bar.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.5.6 Demo
            AdminAmmo - My Cloud Demo

            Comment


            • #7
              Yes, right now I removed all add-on file's. Try to run the link.

              Comment


              • #8
                The link didn't run, error 500 or unreachable DNS.

                Comment


                • #9
                  I've got new forum, maybe it makes sense to delete the forum and reinstall the forum anew?

                  Comment


                  • #10
                    Please follow our instructions. Deleting everything and starting again isn't the way.

                    Unreachable DNS is nothing to do with any addon. 500 is a server error. You should check the error logs for what is showing up there.
                    MARK.B | vBULLETIN SUPPORT

                    TalkNewsUK - My vBulletin 5.5.6 Demo
                    AdminAmmo - My Cloud Demo

                    Comment


                    • #11
                      Ok, sorry but I lost my password from Centos Panel, how I can restore the password?

                      Comment


                      • #12
                        Originally posted by Gardarika View Post
                        Ok, sorry but I lost my password from Centos Panel, how I can restore the password?
                        That's something your hosts will need to help with.
                        MARK.B | vBULLETIN SUPPORT

                        TalkNewsUK - My vBulletin 5.5.6 Demo
                        AdminAmmo - My Cloud Demo

                        Comment


                        • #13
                          Ok, Mark, but what to do with the broken forum?

                          Comment


                          • #14
                            Originally posted by Gardarika View Post
                            Ok, Mark, but what to do with the broken forum?
                            We need to know what the server error is from the logs, otherwise we are just guessing.

                            You need to check the error logs for times when you have experienced the error.
                            MARK.B | vBULLETIN SUPPORT

                            TalkNewsUK - My vBulletin 5.5.6 Demo
                            AdminAmmo - My Cloud Demo

                            Comment


                            • #15
                              Where I can find the error logs?

                              Comment

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