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Problem with Spam Management

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  • frank47
    replied
    Still not letting me delete all posts by user (Delete other posts and topics started by the affected users).
    Still get error from spam management:

    Error deleting posts.

    Please try again.

    Error information: " 200 parsererror SyntaxError: Invalid character"

    Leave a comment:


  • frank47
    replied
    I can do that - my leased server
    Will gived it a try

    Leave a comment:


  • Mark.B
    replied
    You should see if your hosts can increase the mysql wait_timeout value while you get this done. The queries are too intensive for the server to handle.

    Leave a comment:


  • frank47
    replied
    Shut off the forum. Now working but have to do one user at a time

    Leave a comment:


  • Mark.B
    replied
    That's a server issue. You will need to contact your hosts.

    Leave a comment:


  • frank47
    started a topic Problem with Spam Management

    Problem with Spam Management

    Site was either hacked or just neglected for a long time by the owner. Tons of SPAM. Discovered it when I reveived 10,000 error messages in my email. Trying to clean it but was having problems. Upgraded from 5.2.2 to 5.2.5.
    Having same problem:

    Deleting the post, selecting Delete Topic, permanent, and ban user - no problem.
    BUT if I select Delete all posts by this user, I get the following error from SPAM MANAGEMENT:

    Error:
    • An unexpected error was returned: 'MySQL server has gone away' (unexpected_error)
    Going to be a VERY long day if I have to delete one post at a time - database is almost 5 GB (last backup in June was 61 MB - suspect all spam)

    Suggestrions would be great
    Thanx


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