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  • still upgrade problems

    Through all the errors in my past threads I have got the website up but cant finish the upgrade. it keeps saying my php is 5.4 got to the host and raise it. it is now 5.6(you can see this in the screenshots) but i try again to upgrade and it still says my php is 5.4?? how come vb cant read the php upgrade ...http://www.osras.org/phpinfo.php will show i have 5,6 on my compwhat to do? Click image for larger version

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  • #2
    What version is shown when you actually log into the ACP ?

    Also, try restarting apache.
    Baby, I was born this way

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    • #3
      I cant login so i cant get to the ACP what is Apache?

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      • #4
        Try restarting apache, as Paul suggested.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.6.4 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          i dont know what apache is or where to find it

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          • #6
            Originally posted by osras1 View Post
            i dont know what apache is or where to find it
            It's the server software. Ask your hosts to restart it.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.6.4 Demo
            AdminAmmo - My Cloud Demo

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            • #7
              ok hope it works

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              • #8
                ok bluehost is my host...since I dont have a VPS account, the Apache is used by multiple accounts and it could effect other peopler accounts, so they couldnt do that for me. Checked again that im at 5.6php which is yes I downloaded the 5.2.5 zip again and uploaded it again(in case there was a corrupt file or something) still no success) any other ideas?

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                • In Omnibus
                  In Omnibus commented
                  Editing a comment
                  Bluehost used to be the best, then they were purchased by GoDaddy ... and now you know half the problem.

              • #9
                Wayne, Mark,Glenn,Lynne, and others you are all great techs...what would you do if you were in my shoes now

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                • #10
                  If they've upgraded php and not restarted Apache, then that is most likely the cause of the problem. Them saying they won't restart doesn't change that - they need to restart it.

                  Shared hosts run into this pretty often and just saying 'No' is not a satisfactory answer.
                  MARK.B | vBULLETIN SUPPORT

                  TalkNewsUK - My vBulletin 5.6.4 Demo
                  AdminAmmo - My Cloud Demo

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                  • #11
                    So if they wont do Im screwed then

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                    • #12
                      Originally posted by osras1 View Post
                      So if they wont do Im screwed then
                      They shouldn't be refusing. They have (presumably) upgraded php for you, they ought to know that an Apache restart is required once this is complete.

                      You can try this file also....unzip it and upload the php file to your forum folder, then load it in the browser, put in your database credentials (they will be in core/includes/config.php) and tell me what version of php it reports.
                      Attached Files
                      MARK.B | vBULLETIN SUPPORT

                      TalkNewsUK - My vBulletin 5.6.4 Demo
                      AdminAmmo - My Cloud Demo

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                      • #13
                        If phpinfo is reporting 5.6 in the forum directory, wouldn't that indicate that the web server is executing ver 5.6? I looked at this for Osras, and while I agree that the web server should be restarted, after looking at the php.ini in the forum directory, it is listing ver 5.6 as the executable and phpinfo is reporting it. It's the first time I've ever seen anything like this happen.


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                        • #14
                          Click image for larger version

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ID:	4359674 I just took this screenshot from Osras's admincp after he reuploaded the 5.2.1 files to get the site working again.....somewhat. Can't login in the frontend for some reason, but the admincp is reporting 5.6.27 as the php version.


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                          • Replicant
                            Replicant commented
                            Editing a comment
                            Well, the .htaccess in that directory would probably affect the phpinfo if that were the case.

                          • William Thomas Jr
                            William Thomas Jr commented
                            Editing a comment
                            https://my.bluehost.com/cgi/help/551

                            Just found this. I was curious because I have never had to restart apache on the server nor is it an option in the cpanel with Siteground. I take it that all php versions running on the server allows for quick change without restarting just by using htaccess.

                            This is from bluehost which allows for this option. It looks like it does require the htaccess line if that option is selected.

                            " PHP Single php.ini

                            To avoid copying the same php.ini file to each and every directory containing php files, you may select PHP Single php.ini. This option changes the php handler defined in ~/public_html/.htaccess to indicate that all subfolders use the same php.ini found in public_html/.

                            Note: The .htaccess php handler is recursive through all subdirectories unless a subdirectory has a .htaccess file also defining a php handler."

                          • Replicant
                            Replicant commented
                            Editing a comment
                            See post #13. That's the first thing I checked. Setting php version per directory is not available in this particular Bluehost package. It is a nice feature to have though. I have it too.

                        • #15
                          Here's the vb_test results Mark.B
                          Click image for larger version

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