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Updated to 5.2.4 Patch Level 2, broke url

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  • Updated to 5.2.4 Patch Level 2, broke url

    I was affect with the first patch, my articles. I installed the patch and followed the rebuild instructions. Now the url to articles is broke and there is no access.

    What next? I do have a ticket open as well.
    Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

    vB Mods That Rock!

  • #2
    What I have done in addition to the OP is cleared syscache, deleted all browser cookies and still have same problem. I know the articles are still there because from the new topics when i hover on an article post, the preview box pops up with the data.

    The only other solution i see is to re-install the latest version 5.2.4 pl2 over the existing one. Prefer that to be a last resort.
    Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

    vB Mods That Rock!

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    • #3
      Have you run the repair routes tool?
      MARK.B | vBULLETIN SUPPORT

      TalkNewsUK - My vBulletin 5.5.4 Demo
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      • NumNum
        NumNum commented
        Editing a comment
        Yes, as per the instructions. It went from the blank page for just the new articles that were posted, to broken url page of everything in the articles.

    • #4
      Shouldn't do that. Did you rename your primary articles channel from the vB5 default?
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud customization and demonstration site.
      vBulletin 5 Documentation - Updated every Friday. Report issues here.
      vBulletin 5 API - Full / Mobile
      I am not currently available for vB Messenger Chats.

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      • #5
        I renamed the label to access the articles a year ago, that is all.
        Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

        vB Mods That Rock!

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        • #6
          If I manually change "articles" in the url and replace it to what I named it too, "guides", it brings me to the articles landing page.

          Not sure what is the best course of action from here is.
          Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

          vB Mods That Rock!

          Comment


          • #7
            When you renamed the channel in the Channel Manager, the URL didn't get updated. That was a previous bug in the software. When you ran the Route Fix tool, this updated the URL, So instead of /articles, you should link to /guides. Through your ticket, I have updated the Navigation tab for you.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #8
              Thank you.

              However, when I select an article, if i select "go to post" located at the bottom of the preview, it brings me to a invalid url page.
              Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

              vB Mods That Rock!

              Comment


              • #9
                Can you empty your system cache and try again?
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment


                • #10
                  Just did, no change.
                  Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                  vB Mods That Rock!

                  Comment


                  • #11
                    Reply to your ticket and I'll take another look as soon as I can.
                    Translations provided by Google.

                    Wayne Luke
                    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                    vBulletin 5 Documentation - Updated every Friday. Report issues here.
                    vBulletin 5 API - Full / Mobile
                    I am not currently available for vB Messenger Chats.

                    Comment


                    • #12
                      Thank you!
                      Organizations must hire quality people — "If you hire stupid people, they are not going to get better over time," ~ Gordon Graham.

                      vB Mods That Rock!

                      Comment

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