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  • Reindexing stopping

    Hi,

    We recently upgraded our forum from version 3.6.12 to 5.2.2 and it went reasonable well with just a few problems. One of the post upgrade tasks is to reindex the search index and we are of course using the "rebuild search index" function in the maintainance->"general update tools" section.

    Using all default values the reindexing is starting. After the initial 250 items is indexes the page reloads and does 250->500 items. After this the process stops and just ends up in not reloading any longer. I've tried Chrome, safari browsers and also explorer on windows but the same issue occurs with all browsers.

    Any hints on what could be wrong? Or is this only a display issue, like the reindexing progresses in the background?

    Best Regards,
    Nicklas

  • #2
    Something on the server is timing out with the process. If you right click in the main frame of AdminCP then select to refresh that frame, it should kick it back off where it stopped.
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    • #3
      I'll do that. I've tried it once already but it felt like there would perhaps be a better way to do it.

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      • #4
        Probably the server was under load before. Now when I tried to reindex it ran through without any need at all to refresh

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        • #5
          Originally posted by Nicklas Jonsson View Post
          I'll do that. I've tried it once already but it felt like there would perhaps be a better way to do it.
          If you have access to SSH, you can find a searchindex.php file in your do_not_upload folder. Upload it to the /core/admincp directory and run it from the command prompt.
          Translations provided by Google.

          Wayne Luke
          The Rabid Badger - a vBulletin Cloud demonstration site.
          vBulletin 5 API - Full / Mobile
          Vote for your favorite feature requests and the bugs you want to see fixed.

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