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Error private message vbulletin 5.

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  • hienntp
    replied
    Hello,
    I increase memory_limit from 128M to 512M in file php.ini and fix the error of "Allowed memory size of 268435456 bytes exhausted".
    But another error occur
    "Error while saving content: SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 3 of the JSON data"
    I debugged and found this error.
    "28{"message":"Your private message has been sent.","nodeId":22311428}"

    Leave a comment:


  • Mark.B
    replied
    Please raise a support ticket so we can have a look at your set up.
    http://www.vbulletin.com/go/techsupport

    We will need:
    AdminCP login
    FTP credentials

    Leave a comment:


  • hienntp
    replied
    I increase the MySQL max_packet_size (max_allowed_packet) value from 64M to 500M, but it still error

    Leave a comment:


  • Mark.B
    replied
    Ask your host to increase the MySQL max_packet_size value.

    Leave a comment:


  • hienntp
    replied
    Hello,
    I rechecked and adjusted account settings, the above error does not appear any more. But there is a new error as follows:
    "Error while saving content: SyntaxError: Unexpected token F"
    However, the message is still sent out
    I debugged and found this error.
    "28<br />
    <b>Fatal error</b>: Allowed memory size of 268435456 bytes exhausted (tried to allocate 72 bytes) in <b>/var/www/forumbkav5/core/vb/db/querybuilder.php</b> on line <b>790</b><br />".
    Thanks.

    Leave a comment:


  • Mark.B
    replied
    You need to check your account settings...the screenshot you posted is of the admincp.

    Leave a comment:


  • hienntp
    replied
    Hello,
    I rechecked code and found a code displaying the error message as follows:
    if (!$userInfo['receivepm'])
    {
    throw new vB_Exception_Api('pm_turnedoff');
    }
    Why does variable $userInfo['receivepm']) not exit?
    Thanks.

    Leave a comment:


  • hienntp
    replied
    I enabled Private Messaging, but it still fails.

    Leave a comment:


  • Mark.B
    replied
    Have you gone into your account settings and enabled Private Messaging?

    Leave a comment:


  • hienntp
    started a topic Error private message vbulletin 5.

    Error private message vbulletin 5.

    Hello, I got error when sending private message to other members.
    "You have turned off private messages. You may not send private messages until you turn them on by editing your options."
    How to fix this error? Thanks!
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